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Samsung CLX-3305FW User Manual Ver.1.0 (English) - Page 270

Troubleshooting, Faxing problems

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6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 271 • Power and cable connecting problems 272 • Printing problems 273 • Printing quality problems 277 • Copying problems 285 • Scanning problems 286 • Faxing problems 287 • Operating system problems 289 For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting" on page 182).

Section	Page
Basic	1
1. Introduction	4
Key benefits	5
Features by models	7
Useful to know	12
About this user’s guide	13
Safety information	14
Machine overview	19
Control panel overview	23
Turning on the machine	29
Installing the driver locally	30
Reinstalling the driver	32
2. Menu Overview and Basic Setup	33
Menu overview	34
Machine’s basic settings	40
Media and tray	42
Basic printing	54
Basic copying	60
Basic scanning	64
Basic faxing	65
Using USB memory device	69
3. Maintenance	74
Ordering supplies and accessories	75
Available supplies	76
Available maintenance parts	77
Storing the toner cartridge	78
Redistributing toner	80
Replacing the toner cartridge	82
Replacing the waste toner container	84
Replacing the imaging unit	86
Monitoring the supplies life	88
Setting the toner low alert	89
Cleaning the machine	90
Tips for moving & storing your machine	95
4. Troubleshooting	96
Tips for avoiding paper jams	97
Clearing original document jams	98
Clearing paper jams	103
Understanding the status LED	109
Understanding display messages	111
5. Appendix	117
Specifications	118
Regulatory information	127
Copyright	140
Advanced	141
1. Software Installation	144
Installation for Macintosh	145
Reinstallation for Macintosh	146
Installation for Linux	147
Reinstallation for Linux	148
2. Using a Network- Connected Machine	149
Useful network programs	150
Wired network setup	151
Installing driver over the network	154
IPv6 configuration	160
Wireless network setup	163
Samsung MobilePrint	186
AirPrint	187
Google Cloud Print	189
3. Useful Setting Menus	192
Before you begin reading a chapter	193
Print	194
Copy	195
Fax	198
Scan	202
System setup	204
Network setup	210
4. Special Features	212
Altitude adjustment	213
Entering various characters	214
Setting up the fax address book	215
Printing features	218
Scan features	230
Fax features	239
5. Useful Management Tools	248
Easy Capture Manager	249
Samsung Easy Color Manager	250
Samsung AnyWeb Print	251
Easy Eco Driver	252
Using SyncThru™ Web Service	253
Using Samsung Easy Printer Manager	256
Using Samsung Easy Document Creator	259
Using Samsung Printer Status	264
Using the Linux Unified Driver Configurator	266
6. Troubleshooting	270
Paper feeding problems	271
Power and cable connecting problems	272
Printing problems	273
Printing quality problems	277
Copying problems	285
Scanning problems	286
Faxing problems	287
Operating system problems	289
Contact SAMSUNG worldwide	294
Glossary	298
Index	310
A	310
address book	310
editing 215	310
group editing 216	310
group registering 216	310
registering 215	310
using 215	310
address book setup 215	310
AirPrint 187	310
AnyWeb Print 251	310
B	310
buttons	310
eco 25, 26, 28	310
id copy 26	310
numeric keypad 27	310
print screen 24	310
scan to 24	310
wps 24, 26	310
C	310
cleaning	310
inside 91	310
outside 90	310
scan unit 93	310
cleaning a machine 90	310
control panel 23	310
convention 13	310
copy	310
general setup 195	310
copying	310
basic copying 60	310
reducing or enlarging copies 62	310
D	310
default settings	310
tray setting 48	310
E	310
easy document creator 259	310
configuration 260	310
convert e-book 262	310
device name 260	310
e-book conversion 260	310
plug-in 263	310
quick scan 260	310
quick scanning 261	310
scan 260	310
scanning 261	310
search 261	310
send fax 260, 263	310
SNS scanning 262	310
SNS upload 260	310
eco printing 58	310
entering character 214	310
error message 111	310
F	310
favorites settings, for printing 57	310
fax	310
adding documents to a reserved fax 242	310
automatic redialing 239	310
canceling a reserved fax job 242	310
changing the receive modes 244	310
delaying a fax transmission 241	310
forwarding a received fax to another destination 243	310
forwarding a sent fax to another destination 243	310
general setup 198	310
Printing sent fax report automatically 247	310
receiving a fax in the computer 244	310
receiving faxes in memory 247	310
receiving in Answering Machine mode 245	311
receiving in DRPD mode 246	311
receiving in Fax mode 245	311
receiving in secure mode 246	311
receiving in Tel mode 245	311
receiving with ext. telephone 245	311
redialing the last number 239	311
sending a fax in the computer 240	311
sending a priority fax 242	311
fax feature 239	311
fax sending	311
multi sending 66	311
faxing	311
adjusting darkness 68	311
adjusting resolution 68	311
preparing to fax 65	311
receiving in Fax mode 67	311
features 5	311
machine features 192	311
print media feature 120	311
front view 20	311
G	311
general icons 13	311
general settings 204	311
glossary 298	311
google cloud printing 189	311
I	311
id copy 62	311
J	311
jam	311
clearing original document 98	311
clearing paper 103	311
tips for avoiding paper jams 97	311
L	311
LCD display	311
browsing the machine status 195, 196, 198, 202, 207	311
Linux	311
common Linux problems 291	311
driver installation for network connected 158	311
driver installation for USB cable connected 147	311
driver reinstallation for USB cable connected 148	311
printer properties 229	311
printing 227	311
scanning 236	311
unifled driver configurator 266	311
using SetIP 153	311
linux scanning 236	311
loading	311
paper in the tray1 43	311
special media 46	311
loading originals 50	311
M	311
machine information 195, 196, 198, 202, 207	311
machine setup	311
machine status 195, 196, 198, 202, 207	311
Macintosh	311
common Macintosh problems 290	311
driver installation for network connected 157	311
driver installation for USB cable connected 145	311
driver reinstallation for USB cable connected 146	311
printing 225	311
scanning 235	311
system requirements 123	312
using SetIP 152	312
macintosh scanning 235	312
maintenance parts 77	312
menu overview 34	312
multi-purpose tray	312
using special media 46	312
N	312
network	312
driver installation	312
Linux 158	312
Macintosh 157	312
Windows 154	312
general setup 210	312
installing environment 126	312
introducing network programs 150	312
IPv6 configuration 160	312
SetIP program 151, 152, 153, 178	312
wired network setup 151	312
wireless network setup 163	312
n-up printing	312
Macintosh 226	312
O	312
output support 49	312
overlay printing	312
create 224	312
delete 225	312
print 225	312
P	312
placing a machine	312
adjusting the altitude 213	312
postScript driver	312
troubleshooting 293	312
preparing originals type 50	312
print	312
general setup 194	312
mobile OS 186	312
mobileprint 186	312
print media	312
card stock 47	312
labels 47	312
output support 120	312
preprinted paper 48	312
setting the paper size 48	312
setting the paper type 48	312
special media 46	312
print menu 194	312
print resolution set	312
Linux 228	312
printer preferences	312
Linux 229	312
printer status	312
general information 264	312
printing	312
changing the default print settings 218	312
Linux 227	312
Macintosh 225	312
multiple pages on one sheet of paper	312
Macintosh 226	312
printing a document	312
Windows 54	312
printing on both sides of paper	312
Macintosh 226	312
printing to a file 219	312
setting as a default machine 218	312
special printer features 220	312
USB memory 71	312
printing a document	312
Linux 227	312
Macintosh 225	313
printing feature 218	313
problem	313
operating system problems 289	313
problems	313
copying problems 285	313
faxing problems 287	313
paper feeding problems 271	313
power problems 272	313
printing problems 273	313
printing quality problems 277	313
scanning problems 286	313
R	313
rear view 22	313
regulatiory information 127	313
reports	313
machine information 195, 198, 199, 200, 204, 205, 207, 208	313
resolution	313
faxing 68	313
S	313
safety	313
information 14	313
symbols 14	313
Samsung Printer Status 264	313
scan	313
general setup 202	313
Scan Assitant 234	313
scan feature 230	313
Scanning	313
Scanning with Samsung Scan Assitant 234	313
scanning	313
basic information 230	313
Linux scanning 236	313
Macintosh scanning 235	313
Scanning from image editing program 233	313
Scanning from network connected machine 231, 232	313
Scanning using the WIA driver 233	313
USB flash memory 70	313
service contact numbers 294	313
SetIP program 151, 178	313
Special features 212	313
specifications 118	313
print media 120	313
status 25, 27	313
supplies	313
available supplies 76	313
estimated toner cartridge life 79	313
monitoring the supplies life 88	313
ordering 76	313
replacing toner cartridge 82	313
SyncThru Web Service	313
general information 253	313
SyncThru™ Web Service 253	313
T	313
toner cartridge	313
estimated life 79	313
handling instructions 78	313
non-Samsung and refilled 78	313
redistributing toner 80	313
replacing the cartridge 82	313
storing 78	313
tray	313
adjusting the width and length 42	313
changing the tray size 42	313
setting the paper size and type 48	313
U	314
understanding the status LED 109	314
Unix	314
system requirements 124	314
USB cable	314
driver installation 30, 32, 145, 147	314
driver reinstallation 146, 148	314
USB flash memory	314
managing 72	314
printing 71	314
scanning 70	314
using help 57, 227	314
W	314
watermark	314
create 223	314
delete 223	314
edit 223	314
Windows	314
common Windows problems 289	314
driver installation for network connected 154	314
driver installation for USB cable connected 30, 32	314
system requirements 122	314
using SetIP 151, 178	314
wireless	314
ad hoc mode 163	314
Infrastructure mode 163	314
USB cable 169	314
WPS	314
disconnectiong 166	314
PBC mode 166	314
WPS (the machine does not have a display screen)	314
PBC 167	314
PIN 167	314
wireless network	314