Thermador CIS365GB User Manual - Page 31

āTechnical Assistance Service Troubleshooting The cooktop is not working The indicator light on the element is flashing E E flashes on all the element displays and a signal sounds The cooktop turns off by itself The display flashes (there is no power) when you place a saucepan on an induction element The Powerboost function display flashes and then switches off Repairs Display E Ö and numbers d Display F and numbers Sometimes problems are unimportant technical problems that can be easily resolved. Before contacting Technical Assistance, please keep in mind the advice and warnings below: See if there is a power outage. Check to see if there is a problem with the circuit breaker for the electrical installation. The touch key panel is heavily soiled, food has boiled over, or there is something lying on the touch key. Wipe the touch key thoroughly or remove the object from the cooktop. Lightly press the corresponding touch key. The flashing should stop. The main switch has been activated continuously for more than 5 seconds. Wipe up any soil on the touch keys or remove any objects that are resting on the cooktop. Reset the cooktop. The power key was touched unintentionally. Press the power key again. Reset the cooktop. Check to see whether the saucepan is ferromagnetic. Check to see whether the diameter of the saucepan is large enough. Allow the saucepan to cool down in the event that it has become too hot when used. If the display still does not light up when you switch the element off and on again, disconnect the appliance at the circuit breaker. Wait 20 seconds and then reconnect it. The powerboost function operates the element with the most possible power. During long cooking times, it is possible that the function will switch the element off to protect the cooktop from overheating. You can continue to use the cooktop if the display is not flashing. WARNING: Repairs should only be done by a trained servicer. If your appliance is repaired improperly, you could be at considerable risk. If an E Ö and a series of numbers appear in the display panel, there is a fault in the electronic system. Turn the appliance off and back on at the fuse or circuit breaker. Call technical assistance if the same display appears again. If an F and a number flash in alternation on the displays, your appliance has detected a fault. Refer to the following table for possible remedies. 32