Xerox 6180N FreeFlow® Print Server System Guide - Page 114

Restore password

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Troubleshooting Restore password To restore the default password if an operator or system administrator forgets the system password, perform the following: 1. Open a terminal window. Logon as the root user by typing su and select . 2. Enter the password and select . 3. At the prompt (#), enter the following: cd /opt/XRXnps/ XRXui61XX/data and select . 4. Type: ls -la and select . 5. Delete the files ".npw" and ".sum" by typing rm.npw.sum and selecting . 6. Open the System menu and select [Logon]. Select the desired user type and enter the password. Select . 7. An error message displays, "A problem was detected in the password file." Select and retype the default password again and select . 8. A message displays in the main window which reads, "Missing password file recreated." 9. Select on the "missing password file" recreated message. A pop-up window displays the service code C03-501. Another message is displayed which reads, "The missing password file has been recreated. All current passwords are now valid. Contact the system administrator to install operator and system administrator passwords." 10. Select [Reset]. 8-12 System Guide

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8-12
System Guide
Troubleshooting
Restore password
To restore the default password if an operator or system
administrator forgets the system password, perform the following:
1.
Open a terminal window.
Logon as the root user by typing
su
and select <Enter>.
2.
Enter the password and select <Enter>.
3.
At the prompt (#), enter the following:
cd /opt/XRXnps/
XRXui61XX/data
and select <Enter>.
4.
Type:
ls -la
and select <enter>.
5.
Delete the files “.npw” and “.sum” by typing
rm.npw.sum
and
selecting <enter>.
6.
Open the System menu and select [Logon]. Select the desired
user type and enter the password. Select <OK>.
7.
An error message displays, “A problem was detected in the
password file.” Select <OK> and retype the default password
again and select <OK>.
8.
A message displays in the main window which reads, “Missing
password file recreated.”
9.
Select on the “missing password file” recreated message. A
pop-up window displays the service code C03-501. Another
message is displayed which reads, “The missing password file
has been recreated. All current passwords are now valid.
Contact the system administrator to install operator and
system administrator passwords.”
10.
Select [Reset].