Xerox 6180N FreeFlow® Print Server System Guide - Page 117

status_log, ep_exception_log and ep_primary_log, LPR logs, Printing the accounting log

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status_log Troubleshooting The status_log contains information about the attributes of a job once it has been accepted and tracked by the system. The attribute information found in this file is as follows (the sequence and attributes displayed vary with the job): Logging Module /t# Sender Name /t# Data Size /t# Document Name /t# Document Format /t# Job ID /t# Virtual Printer Name /t# Message /t# Time /t# Network Protocol /t# Assigned Physical Printer /t# Plex /t# Plex Requested /t# Disposition ep_exception_log and ep_primary_log These logs contain a list of faults. The ep_exception_log contains a listing of all logged faults. The ep_primary_log contains exceptions that are the primary cause of the problem. The format of these files is as follows: Logging Module /t# Absolute Time /t# Microseconds /t# Instance ID:Module TD /t# Exception ID /t# Service Code LPR logs The following logs are important for troubleshooting problems in mapping NPS and Xerox FreeFlow Print Server: • LPR logs that contain information related to the LPR gateway such as missing jobs or communications problems. Examples: /opt/XRXnps/log/XLP/Debug.Log • JPM logs that contain information related to the Job Pool Manager (JPM). The attribute set by the LPR Gateway can be checked and verified by looking at this log: /opt/XRXnps/ log/JPM.Debug.Log. Printing the accounting log Print the Accounting log to gather information and recover from various accounting problems. Either the entire Accounting log or a portion of the log may be printed. This can be completed on the Xerox FreeFlow Print Server interface in the [Administration] section. System Guide 8- 15

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System Guide
8-15
Troubleshooting
status_log
The status_log contains information about the attributes of a job
once it has been accepted and tracked by the system.
The attribute information found in this file is as follows (the
sequence and attributes displayed vary with the job):
Logging Module /t# Sender Name /t# Data Size /t# Document
Name /t# Document Format /t# Job ID /t# Virtual Printer Name /t#
Message /t# Time /t# Network Protocol /t# Assigned Physical
Printer /t# Plex /t# Plex Requested /t# Disposition
ep_exception_log and ep_primary_log
These logs contain a list of faults. The ep_exception_log contains
a listing of all logged faults. The ep_primary_log contains
exceptions that are the primary cause of the problem.
The format of these files is as follows:
Logging Module /t# Absolute Time /t# Microseconds /t# Instance
ID:Module TD /t# Exception ID /t# Service Code
LPR logs
The following logs are important for troubleshooting problems in
mapping NPS and Xerox FreeFlow Print Server:
•
LPR logs that contain information related to the LPR gateway
such as missing jobs or communications problems.
Examples:
/opt/XRXnps/log/XLP/Debug.Log
•
JPM logs that contain information related to the Job Pool
Manager (JPM). The attribute set by the LPR Gateway can be
checked and verified by looking at this log:
/opt/XRXnps/
log/JPM.Debug.Log
.
Printing the accounting log
Print the Accounting log to gather information and recover from
various accounting problems. Either the entire Accounting log or a
portion of the log may be printed. This can be completed on the
Xerox FreeFlow Print Server interface in the [Administration]
section.