Xerox 6180N FreeFlow® Print Server System Guide - Page 7

System Guide

v

Table of contents

FreeFlow problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

GUI problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Tape Client problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Font problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–7

Inoperable system problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–7

Job flow problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–8

Job integrity problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

Tray to media mapping problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

Gateway problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

PDL problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

PostScript problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–10

TIFF problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–10

PDF problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–11

Editor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–11

Restore password

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–12

Restart Xerox FreeFlow Print Server software without rebooting . . . . . . . . . . . . . . . . 8–13

Productivity and performance problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–13

Problems when saving a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–14

Printing system logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–14

all_jobs_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–14

system_log

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–14

status_log

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–15

ep_exception_log and ep_primary_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–15

LPR logs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–15

Printing the accounting log

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–15

LP/LPR and the ASCII job tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–16

Rebooting and restarting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–16

Loading XJDC/Unix

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–17

Configuring XJDC/Unix

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–18

XJDC hints and tips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–18

Output files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–19

Ejecting a CD/DVD on a Print Server station

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–20

Remote Services

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–20

Hints and Tips

9-1

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Disabling the Solaris Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Color Systems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Settings for enhanced color output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Color job processing efficiencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

Time used to generate the PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

Time used to transfer PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

Time required to RIP PDL

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

Time required to print PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

Job submission hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Number of images

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

PostScript preScan and full scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

PostScript factory settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Ethernet

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

Job submission order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

Job RIP hints

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

Variable data

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

Xerox 6180N FreeFlow® Print Server System Guide - Page 7

Hints and Tips 9-1 - scanning software

Page 7 highlights

Section	Page
Table of contents	3
Introduction vii	3
System Administration 1-1	3
Job submission 2-1	3
Printing and queue management 3-1	4
Finishing 4-1	5
Gateway and Network Configuration 5-1	5
Accounting and Billing 6-1	6
Backup and Restore 7-1	6
Troubleshooting 8-1	6
Hints and Tips 9-1	7
Introduction	9
1 System Administration	11
Fonts	11
How to choose fonts	11
Fonts	11
Downloading fonts from the network	12
Resident fonts	12
PostScript resident fonts	12
PCL resident fonts	16
Non-resident fonts	17
Downloaded fonts	17
Optional or soft fonts	18
Font substitution	18
PostScript fonts	18
PCL 5e fonts	18
Font resources	19
System Preferences caveats	19
2 Job submission	21
How to obtain the print drivers	21
CentreWare printer drivers CD	21
Printer drivers at the Xerox web site	21
To download printer drivers:	21
Installing the print drivers	23
From the CentreWare printer drivers CD	23
From the downloaded Win-Zip file	23
Hot folder submission	23
Hot Folders directory	23
Workflow example	24
Support information	24
Caveats	25
Troubleshooting Hot Folder problems	25
JDF support via the Hot Folder feature	26
Technical overview	26
The JDF Process	26
Receive JDF Job Tickets from Hot Folder	26
Process JDF Job Tickets	26
Submit Data Files to FreeFlow Print Server	26
Updates and Outputs JDF Job Tickets:	27
Processes invalid syntax/value JDF Job Tickets	27
JDF Workflow Example	28
JDF Considerations	28
Troubleshooting JDF	28
Multiple job submission	30
Web submission	30
Printing Using the Internet Services Web Client	30
Remote Print Server	32
Overview	32
Features	33
Notes and caveats	33
FreeFlow Digital Workflow Collection	34
3 Printing and queue management	35
Printing	35
Printing workflow options	35
First In/First Out (FIFO) printing	35
Resource based scheduling	36
Parallel RIP processing	36
ASCII and PCL printing utilities	37
ASCII and the PS or PCL decomposers	37
setpclcontrol utility	37
setlp/lprcopycount utility	38
LP/LPR compatibility with Print Server	38
NPS lp-o and lpr-c	38
Highlight color programming in ASCII job ticket	40
Resource based scheduling for NPS color	40
Socket gateway configuration utility: setVPSoption	41
TIFF files	42
TIFF orientation	43
Supported TIFF tags	43
Administration page controls	44
Performance considerations	45
Using VIPP	45
Repository management	46
Save job options	46
Scan to digital input on Nuvera 1xx	47
Copy input for multiple page TIFF files	47
RIP input	47
Copy/move/delete saved jobs	47
Copying and saving jobs to CD	48
Saving custom templates	48
Job previewing and editing	49
Editing thumbnails	49
Using the PDF editor	49
Printing hints	49
Queue management	50
Transaction printing	50
IPDS (Intelligent Printer Data Stream)	50
IPDS Interpreter license	51
IPS Manager	51
IPDS with AFP	52
LCDS (Line Conditioned Data Stream)	53
The Process of Printing an LCDS Job	53
To view LCDS resources	53
Printing LCDS Sample Resources	54
Printing the LCDS Resource List	54
LCDS Queue information	54
LCDS Queue Options	55
IPDS and LCDS reference resources	55
4 Finishing	57
Subset finishing	57
Creating jobs to use subset finishing	58
Subset offset (Page Level Jog)	58
PCL offset/separator/subset finishing command	59
PCL Offset Stacking	59
Using the PCS Separator	59
PCL paper source command	60
Tray programming	60
Tray confirmation	60
Tray mapping	61
Mapping trays to media	62
Stacking order	62
Mixed stacking	62
Additional finishing information	63
5 Gateway and Network Configuration	65
Gateways	66
SNMP gateway configuration	66
Additional features supported in SNMP	66
Changing attributes support	67
SNMP MIB support	68
Automatic Meter Reading (AMR) support	70
Localization of text and units of measure	70
SNMP configuration variables	71
Local User Interface (LUI) mapping to MIB	71
Printer and job messages	72
AppleTalk gateway configuration	72
NetWare gateway configuration	72
Queue server options	73
LPD gateway configuration	73
Network configuration settings	73
IP configuration	73
Dynamic Host Config Protocol (DHCP)	74
Name services	74
Windows Internet Name Service (WINS)	74
Domain Name Service (DNS)	75
Dynamic Domain Name Service (DDNS)	75
Network Information Services (NIS/NIS+)	75
Active Directory Service (ADS)	75
SMB/FTP or SAMBA/FTP network filing configuration	76
Network Filing via SMB/SAMBA or FTP/SFTP	76
Setting up SMB/FTP or SAMBA/FTP	77
LP/LPR compatibility with Xerox FreeFlow Print Server	77
NPS lp-o and lpr-c	77
Ethernet connection speed	79
Restore network factory settings	79
Other resources	79
6 Accounting and Billing	81
Accounting	81
Auto exporting accounting log	81
Accounting exported values	82
Accounting file fields	83
Job Notes window	89
Billing	89
View and Print the Billing Report	90
Billable events	90
Xerox billable events include the following:	90
Billable events do not include the following:	91
Billing meters	91
7 Backup and Restore	95
System Backup and Restore	95
When to Backup and Restore a System	96
Restore System	96
Configuration Backup and Restore	97
When to Backup and Restore a Configuration	98
Restore Configuration	98
DocuSP 5.x to FreeFlow Print Server 6.x	98
Frequently asked questions	99
System Backup and Restore	99
Configuration Backup and Restore	100
System Backup Troubleshooting	101
Activity logging	101
8 Troubleshooting	103
Calling for service	103
Declared faults	104
Printer fault	104
Disk Usage - example of a declared fault	104
Job fault	104
Undeclared faults	105
SNMP problems	106
Client problems	106
Windows problems	106
Macintosh problems	107
FreeFlow problems	107
GUI problems	107
Tape Client problems	108
Print quality problems	108
Font problems	109
Inoperable system problems	109
Job flow problems	110
Job integrity problems	111
Tray to media mapping problems	111
Gateway problems	111
PDL problems	111
PostScript problems	112
TIFF problems	112
PDF problems	113
Editor problems	113
Restore password	114
Restart Xerox FreeFlow Print Server software without rebooting	115
Productivity and performance problems	115
Problems when saving a job	116
Printing system logs	116
all_jobs_log	116
system_log	116
status_log	117
ep_exception_log and ep_primary_log	117
LPR logs	117
Printing the accounting log	117
LP/LPR and the ASCII job tickets	118
Rebooting and restarting	118
Loading XJDC/Unix	119
Configuring XJDC/Unix	120
XJDC hints and tips	120
Output files	121
Ejecting a CD/DVD on a Print Server station	122
Remote Services	122
9 Hints and Tips	123
General	123
Disabling the Solaris Screen Saver	123
Color Systems	123
Settings for enhanced color output	123
Color job processing efficiencies	124
Time used to generate the PDL	124
Time used to transfer PDL	124
Time required to RIP PDL	124
Time required to print PDL	124
Job submission hints	125
Number of images	125
PostScript preScan and full scan	125
PostScript factory settings	125
Ethernet	126
Gateways	126
Job submission order	127
Job RIP hints	127
Variable data	127
Image Quality (IQ)	128
Job printing hints	129
Skipped pitches	129
PCI channel interface PWB trace capture	130
Perform a trace	130
Export the trace file to CD/DVD	130

Xerox 6180N FreeFlow&#174; Print Server System Guide - Page 7

Hints and Tips 9-1 - scanning software

Page 7 highlights

Xerox 6180N FreeFlow® Print Server System Guide - Page 7