Adaptec 1966600 User Guide - Page 117

Troubleshooting, Problems with the DuraStor RAID Appliance

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6 Troubleshooting In This Chapter Problems with the DuraStor RAID Appliance 6-1 Problems with the DuraStor 312R Storage Enclosure 6-2 This chapter provides answers to many frequently asked questions. If a situation occurs that is not covered in this chapter, or if these recommendations do not correct the problem, contact Adaptec Technical Support. Please refer to the user's guide for the storage management tool you are using (Storage Manager Pro, Disk Array Administrator, the OCP of the DuraStor RAID appliance) for help troubleshooting problems with your storage management software tool. Problems with the DuraStor RAID Appliance The RAID appliance fails to power on. Verify that the power cables are properly connected to the PSUs. Verify that power to the outlet has not been interrupted. If necessary, replace the power cables. If the DuraStor RAID appliance still fails to power on, contact Adaptec Technical Support. 6-1

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6-1
6
Troubleshooting
In This Chapter
This chapter provides answers to many frequently asked questions.
If a situation occurs that is not covered in this chapter, or if these
recommendations do not correct the problem, contact Adaptec
Technical Support.
Please refer to the user’s guide for the storage management tool
you are using (Storage Manager Pro, Disk Array Administrator, the
OCP of the DuraStor RAID appliance) for help troubleshooting
problems with your storage management software tool.
Problems with the DuraStor RAID Appliance
The RAID appliance fails to power on.
Verify that the power cables are properly connected to the PSUs.
Verify that power to the outlet has not been interrupted.
If necessary, replace the power cables. If the DuraStor RAID
appliance still fails to power on, contact Adaptec Technical
Support.
Problems with the DuraStor RAID Appliance
6-1
Problems with the DuraStor 312R Storage Enclosure
6-2