Adaptec 1966600 User Guide - Page 118

Problems with the DuraStor312R Storage Enclosure

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DuraStor 6220SS/7220SS Installation and User's Guide Problems with the DuraStor 312R Storage Enclosure The enclosure fails to power on. Verify that the power cords are plugged in properly. Replace them if necessary. Verify that power to the outlet has not been interrupted. Check the PSUs. If a PSU has failed, replace it. See Replacing a Power Supply Unit on page 5-11 for detailed instructions. If the DuraStor 312R still fails to respond, contact Adaptec Technical Support. The Power Supply LED on the front bezel is amber. Ensure that both PSUs are functioning normally. If a power supply has failed, replace it. See Replacing a Power Supply Unit on page 5-11. Ensure that both PSUs are installed. If a PSU is missing, replace it. See Replacing a Power Supply Unit on page 5-11. Ensure that proper AC power is available to the PSUs. Ensure that the PSUs are turned on. Ensure that power to the outlet has not been interrupted The Fan Status LED is solid amber. A cooling fan has failed. Replace the cooling fan module. See Replacing the Cooling Fan Module on page 5-10. The Drive Status LED is not on and a disk drive is present in the slot. There may be a fault on the disk I/O card. Replace the disk I/O card if necessary. See Replacing the Disk I/O Card on page 5-13. The disk drive may be faulty. Replace the disk drive if necessary. See Replacing a Disk Drive on page 5-8. The SAF-TE card may be faulty. Replace the SAF-TE card if necessary. See Replacing the SAF-TE Controller Card on page 5-14. 6-2

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6-2
DuraStor 6220SS/7220SS Installation and User’s Guide
Problems with the DuraStor 312R Storage
Enclosure
The enclosure fails to power on.
Verify that the power cords are plugged in properly. Replace them
if necessary.
Verify that power to the outlet has not been interrupted.
Check the PSUs. If a PSU has failed, replace it. See
Replacing a Power
Supply Unit
on page 5-11
for detailed instructions.
If the DuraStor 312R still fails to respond, contact Adaptec
Technical Support.
The Power Supply LED on the front bezel is amber.
Ensure that both PSUs are functioning normally. If a power supply
has failed, replace it. See
Replacing a Power Supply Unit
on
page 5-11
.
Ensure that both PSUs are installed. If a PSU is missing, replace it.
See
Replacing a Power Supply Unit
on page 5-11
.
Ensure that proper AC power is available to the PSUs.
Ensure that the PSUs are turned on.
Ensure that power to the outlet has not been interrupted
The Fan Status LED is solid amber.
A cooling fan has failed. Replace the cooling fan module. See
Replacing the Cooling Fan Module
on page 5-10
.
The Drive Status LED is not on and a disk drive is present in the slot.
There may be a fault on the disk I/O card. Replace the disk I/O
card if necessary. See
Replacing the Disk I/O Card
on page 5-13
.
The disk drive may be faulty. Replace the disk drive if necessary.
See
Replacing a Disk Drive
on page 5-8
.
The SAF-TE card may be faulty. Replace the SAF-TE card if
necessary. See
Replacing the SAF-TE Controller Card
on page 5-14
.