Autodesk 507B1-90A211-1301 User Guide - Page 26

About Subscription Center With Autodesk Subscription, you get the latest releases of Autodesk software, incremental product enhancements, personalized web support from Autodesk technical experts, and self paced e-Learning. Subscription services are available to subscription members only. By clicking the Communication Center button on the Standard toolbar, members have access to the following options (under Subscription Center): ■ Subscription status. Checks your subscription status. ■ Create support request. Provides direct one-to-one communication with Autodesk support technicians. You receive fast, complete answers to your installation, configuration, and troubleshooting questions. ■ View support requests. Tracks and manage your questions and responses through Autodesk's state-of-the-art support system. ■ Edit Subscription Center profile. Sets up and maintains your subscription account. ■ View e-Learning catalog. Features interactive lessons organized into product catalogs. ■ e-Learning Lessons. (For subscription members only.) Each lesson is 15-30 minutes and features hands-on exercises, with an option to use a simulation instead of the software application. You can use an online evaluation tool that identifies gaps in skills, determines what lessons will be most helpful, and gauges learning progress. Subscription Resources and Privacy Subscription resources provide interactive product features over the Internet. Each time you access subscription resources (such as e-Learning or Create Support Request) from Communication Center in an Autodesk product, product information (such as the serial number, version, language, and the subscription contract ID) is sent to Autodesk for verification that your product is on subscription. Autodesk compiles statistics using the information sent to subscription resources to monitor how they are being used and how they can be improved. Autodesk maintains the information provided by or collected from you in accordance with Autodesk's published privacy policy, which is available at http://www.autodesk.com/privacy. To access the Subscription Center in the program 1 Click the Communication Center button on the Standard toolbar. 2 On the Communication Center panel, under Subscription Center, click the subscription resource you want to access. NOTE Subscription Center is not available to all product users. If subscription resources are not available in your product, your product is not entitled to subscription benefits. Manage Files with Autodesk Vault If you are a subscription customer, you have access to Autodesk Vault, a file management tool that provides a repository where documents and files are stored and managed. Autodesk Vault gives you more power to manage files and track changes. Versioned copies of master files are maintained, allowing you to easily revert to earlier versions of files. You can check files out for editing and later check them back in. The master copy is never directly edited. Autodesk Vault consists of two required components: the Autodesk Data Management Server and the Vault Client. Optionally, you can also install the Vault Office Add-in. For information about using the Vault, refer to the Vault Help system. TIP The main components for the Autodesk Vault can be downloaded from the Autodesk Subscription site. 14 | Chapter 2 How to Get Assistance