Brother International MFC 6490CW Users Manual - English - Page 169
Error and Maintenance messages - color all in one inkjet printer
UPC - 012502620549
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Troubleshooting and Routine Maintenance Error and Maintenance messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies B the error and shows an error message. The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message B&W Print Only Cause Action One or more of the color ink cartridges have reached the end of their life. Replace the ink cartridges. (See Replacing the ink cartridges on page 167.) While this message appears on the LCD, each operation works in the following way: Printing If you click Grayscale in the Advanced tab of the printer driver you can use the machine as a black & white printer for approximately four weeks depending on the number of pages you print. Copying If the paper type is set to Plain Paper or Inkjet Paper you can make copies in black & white. Faxing If the paper type is set to Plain Paper, Inkjet Paper or Transparency the machine will receive and print the faxes in black & white. If a sending machine has a color fax, the machine's 'handshake' will ask that the fax be sent as black & white. If the paper type is set to Other Glossy or Brother BP71, the machine will stop all print operations. If you unplug the machine, or take out the ink cartridge, you cannot use the machine until you change to a new ink cartridge. 153