Brother International MFC 6490CW Users Manual - English - Page 172

Black Start, Color Start, Fax sending or copy operation in, progress, Stop/Exit, Error Message, Cause

Page 172 highlights

Error Message No Paper Fed No Response/Busy Not Registered Out of Memory Cause Action The machine is out of paper or paper is not properly loaded in the paper tray. The paper is jammed in the machine. The jam clear cover (MFC-5890CN) or the outer back cover or inner back cover (MFC-6490CW) may not be closed properly. Do one of the following: „ Refill the paper in the paper tray, and then press Black Start or Color Start. „ Remove the paper and load it again and then press Black Start or Color Start. (See Loading paper and other print media on page 9.) Remove the jammed paper by following the steps in Printer jam or paper jam (MFC-5890CN only) on page 162 or Printer jam or paper jam (MFC-6490CW only) on page 164. (MFC-5890CN) Open the jam clear cover and then close it. Make sure the jam clear cover is closed properly. (MFC-6490CW) Open the outer back cover and inner back cover. Then close the inner back cover and outer back cover. Make sure they are closed properly. The number you dialed does not answer or is busy. You tried to access a One Touch or Speed Dial number that is not programmed. Verify the number and try again. Set up the One Touch or Speed Dial number. (See Storing Speed Dial numbers on page 83.) The machine's memory is full. Fax sending or copy operation in progress Do one of the following: „ Press Stop/Exit and wait until the other operations in progress finish and then try again. „ Clear the data in the memory. To gain extra memory, you can turn off Memory Receive. (See Receiving faxes into memory when the paper tray is empty on page 55.) „ Print the faxes that are in the memory. (See Printing a fax from the memory on page 55.) The memory card or USB flash memory drive you are using does not have enough free space to scan the document. Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again. 156

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156
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press
Black Start
or
Color Start
.
Remove the paper and load it again
and then press
Black Start
or
Color Start
. (See
Loading paper and
other print media
on page 9.)
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in
Printer jam or paper jam
(MFC-5890CN only)
on page 162 or
Printer jam or paper jam (MFC-6490CW
only)
on page 164.
The jam clear cover
(MFC-5890CN) or the outer back
cover or inner back cover
(MFC-6490CW) may not be
closed properly.
(MFC-5890CN)
Open the jam clear cover and then close it.
Make sure the jam clear cover is closed
properly.
(MFC-6490CW)
Open the outer back cover and inner back
cover. Then close the inner back cover and
outer back cover. Make sure they are
closed properly.
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a One Touch
or Speed Dial number that is not
programmed.
Set up the One Touch or Speed Dial
number. (See
Storing Speed
Dial numbers
on page 83.)
Out of Memory
The machine's memory is full.
Fax sending or copy operation in
progress
Do one of the following:
Press
Stop/Exit
and wait until the other
operations in progress finish and then
try again.
Clear the data in the memory. To gain
extra memory, you can turn off Memory
Receive. (See
Receiving faxes into
memory when the paper tray is empty
on page 55.)
Print the faxes that are in the memory.
(See
Printing a fax from the memory
on page 55.)
The memory card or USB flash
memory drive you are using does
not have enough free space to
scan the document.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Error Message
Cause
Action