HP 1250 User Guide - Page 82
Operational troubleshooting, Paper troubleshooting, Clear paper jams
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Troubleshooting 1 Telephone wall jack 2 Coupler 3 Use the phone cord supplied in the box with the HP Fax to connect to the "1- LINE" port Operational troubleshooting This section contains information on paper and print cartridge troubleshooting. If you have Internet access, you can get help from the HP website at www.hp.com/ support. The website also provides answers to frequently asked questions. Paper troubleshooting To help avoid paper jams, only use paper types that are recommended for the HP Fax. For a list of recommended papers go to www.hp.com/support. Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input tray. If paper does become jammed in your device, follow these instructions to clear the paper jam. Clear paper jams If the paper was loaded in the input tray, you might need to clear the paper jam from the rear door. Paper can also jam in the automatic document feeder. Several common actions can cause paper to jam the automatic document feeder: ● Placing too much paper in the document feeder tray. The document feeder tray holds a maximum of 20 sheets of plain paper. ● Using paper that is too thick or too thin for the HP Fax. ● Trying to add paper to the document feeder tray while the HP Fax is feeding pages. To clear a paper jam from the rear door 1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP Fax. User Guide 79