HP 2420 Service Manual - Page 190
Clearing jams in the input trays
UPC - 829160289205
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NOTE NOTE If the print cartridge is difficult to reinstall, make sure that the registration plate has been flipped back down into position and that you have pushed the print cartridge firmly into place. If the Attention light does not go out, jammed media remains inside the printer. Check the paper-feed and rear-output areas for jams. For printers that include a built-in duplexer, check the duplexer area. Clearing jams in the input trays If paper has entered the print cartridge area, follow the instructions in Clearing jams in the print-cartridge area. It is easier to remove paper from the print cartridge area than from the paper-feed area. 1. Slide out tray 2 or tray 3 to expose the jam. 2. Remove any misfed media by pulling it out by the visible edge. Make sure that all of the media is aligned in the tray (see the user guide). If tray 3 is installed, remove any misfed media and make sure that all of the media is aligned in that tray. 3. If the media is jammed in the paper-feed area and cannot be reached from the printcartridge area, grasp the sheet and carefully pull it free from the printer. 176 Chapter 7 Troubleshooting ENWW