HP 2420 Service Manual - Page 199
Understanding printer messages, might be stuck or broken.
UPC - 829160289205
View all HP 2420 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 199 highlights
Table 7-8. Interpreting control-panel messages (continued) Control panel message Event Description log error message Recommended action 50.X FUSER ERROR For help press A fuser error has occurred. X Description 1 low fuser temperature 2 fuser warmup service 3 fuser over-temperature 4 faulty fuser 5 incorrect fuser is installed 6 open fuser circuit 1. Turn the printer off, and then turn the printer on again. 2. If the message persists, turn the printer off and allow it to cool down. 3. Verify that the correct model of fuser is installed. 4. Verify that the correct voltage fuser is installed. 5. Reinstall the fuser, and check the connection between the fuser and the printer. Replace the connector if it is damaged. 6. If the message persists, replace the fuser (see Fuser). 7. If the message persists, replace the ECU (see ECU). 8. If the message persists, replace the power supply (see Power supply). CARD SLOT NOT FUNCTIONAL alternates with The CompactFlash card in slot X is not working correctly. 1. Turn the printer off. 2. Make sure that the card is inserted correctly. 3. If the message persists, replace the CompactFlash card. 4. If the message persists, replace the formatter (see Formatter). 13.XX.YY JAM IN A jam has occurred in the specified location. Remove jammed media from the specified location. See Clearing jams. If the message persists after all jams have been cleared, a sensor might be stuck or broken. 20 INSUFFICIENT MEMORY alternates with To continue press The printer received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics. Press (SELECT button) to print the transferred data (some data might be lost), and then simplify the print job or install additional memory. 21 PAGE TOO COMPLEX alternates with To continue press The data (dense text, rules, raster or vector graphics) that was sent to the printer is too complex. 1. Press (SELECT button) to print the transferred data (some data might be lost). 2. If this message appears often, simplify the print job or install additional memory. ENWW Understanding printer messages 185