HP 2420 Service Manual - Page 212
Ram Disk File
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Table 7-8. Interpreting control-panel messages (continued) Control panel message Event Description log error message Recommended action Paused alternates with To return to ready press STOP The printer is paused but continues to receive data until the memory is full. The printer is not experiencing an error. 1. Press STOP. 2. Turn the printer off and then back on. 3. If necessary, perform a cold reset. 4. Add printer memory. RAM DISK DEVICE FAILURE alternates with The RAM disk had a critical failure and can no longer be used. 1. Turn the printer off, and then on again. 2. If this error persists, a defective DRAM DIMM might be installed in the printer (on the formatter). Replace the DRAM DIMM(s). The procedure for replacing a DRAM DIMM is the same as replacing a firmware DIMM. RAM DISK FILE OPERATION FAILED alternates with The requested operation could not be performed. You might have attempted an illogical operation, such as trying to download a file to a non existent folder. Try printing again to an existing folder. RAM DISK FILE SYSTEM IS FULL alternates with The RAM disk is full. 1. Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Use Device Storage Manager in HP Web Jetadmin or another software utility to delete the files.) 2. If the message persists, increase the size of the RAM disk. Change the RAM disk size on the System Setup submenu (on the Configure Device menu) at the printer control panel. See the description of the RAM disk menu items in System Setup submenu. RAM DISK IS WRITE PROTECTED alternates with The RAM disk is protected, and no Use the Device Storage Manager new files can be written to it. in HP Web Jetadmin to disable the write protection. 198 Chapter 7 Troubleshooting ENWW