HP 4150 HP OmniBook 4150 - Reference Guide - Page 110

Printing Problems - printer troubleshooting

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Page 110 highlights

Troubleshooting Solving Problems If the battery doesn't finish charging in an external charger • If you charge the battery in an HP external battery charger, the battery is finished charging when the charger's orange light turns off. It doesn't matter whether the green light turns on or stays off-the battery will be at least 90% full. Printing Problems Hint For most printing problems, click Start, Help and use the Print Troubleshooter. If you're using Windows 2000, click Start, Help, Troubleshooting, and Print. If a serial or parallel printer doesn't print • Check that you are using a proper cable or cable adapter, and that the printer is turned on. • Check for paper in the printer or other printer errors. • Make sure the printer cable is secure at both ends. If an infrared printer doesn't print • Windows NT 4.0 does not support infrared devices. • Make sure the infrared light path is not blocked. • Check for paper in the printer or other printer errors. • Make sure Windows is running-infrared printing is supported only while Windows is running. • In BIOS Setup the infrared port must be enabled and the mode selected. The mode must match the driver. In Windows 95, an infrared driver must be installed. For details, refer to the driver's Readme file located in \Omnibook\Drivers. • Click Start, Help and use the Print Troubleshooter. If you're using Windows 2000, click Start, Help, Troubleshooting, and Print. • See "Infrared Problems" on page 104. If the left edge of printed output is missing • If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers. 110 Reference Guide

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Troubleshooting
Solving Problems
110
Reference Guide
If the battery doesn’t finish charging in an external charger
•
If you charge the battery in an HP external battery charger, the battery is finished
charging when the charger’s orange light turns off. It doesn’t matter whether the
green light turns on or stays off—the battery will be at least 90% full.
Printing Problems
Hint
For most printing problems, click Start, Help and use the Print Troubleshooter. If you’re
using Windows 2000, click Start, Help, Troubleshooting, and Print.
If a serial or parallel printer doesn’t print
•
Check that you are using a proper cable or cable adapter, and that the printer is turned
on.
•
Check for paper in the printer or other printer errors.
•
Make sure the printer cable is secure at both ends.
If an infrared printer doesn’t print
•
Windows NT 4.0 does not support infrared devices.
•
Make sure the infrared light path is not blocked.
•
Check for paper in the printer or other printer errors.
•
Make sure Windows is running—infrared printing is supported only while Windows
is running.
•
In BIOS Setup the infrared port must be enabled and the mode selected. The mode
must match the driver. In Windows 95, an infrared driver must be installed. For
details, refer to the driver’s Readme file located in \Omnibook\Drivers.
•
Click Start, Help and use the Print Troubleshooter. If you’re using Windows 2000,
click Start, Help, Troubleshooting, and Print.
•
See “Infrared Problems” on page 104.
If the left edge of printed output is missing
•
If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain
applications may not work properly with 600-dpi printers.