HP 5200tn HP LaserJet 5200 Series Printer - User Guide - Page 165

4. Reinstall the duplexer. NOTE To prevent further jams, make sure all tray covers are in place. Solving repeated jams If jams occur frequently, try the following actions: ● Check all the jam locations. A piece of media might be stuck somewhere in the printer. ● Check that media is correctly loaded in the trays, that the trays are correctly adjusted for the loaded media size, and that the trays are not overfilled. ● Check that all trays and paper-handling accessories are completely inserted into the printer. (If a tray is open during a print job, a jam might occur.) ● Check that all covers and doors are closed. (If a cover or door is open during a print job, a jam might occur.) ● Try printing to a different output bin. ● The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack. ● If you are printing from tray 1, try feeding fewer sheets of media at a time. ● If you are printing small sizes (such as index cards), make sure that the media is oriented correctly in the tray. ● Turn over the media stack in the tray. Also, try rotating the stack 180°. ● Try rotating media to feed through the printer from a different orientation. ● Check the media quality. Do not use damaged or irregular media. ● Use only media that meets HP specifications. See Paper specifications. ● Do not use media that has already been used in a printer or copier. Do not print on both sides of envelopes, transparencies, vellum, or labels. ● Do not use media with staples or media that has had the staple removed. Staples can damage the printer and can void warranty. ENWW Clearing jams 151