HP 5200tn HP LaserJet 5200 Series Printer - User Guide - Page 54

Diagnostics menu, Service menu - error codes

Page 54 highlights

Diagnostics menu Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. Item PRINT EVENT LOG SHOW EVENT LOG PAPER PATH TEST Values There is no value to select. There is no value to select. PRINT TEST PAGE SOURCE DUPLEX COPIES Explanation Press to generate a list of the 50 most recent entries in the event log. The printed event log shows error number, page count, error code, and description or personality. Press to scroll through the contents of the event log at the printer control panel, which lists up to the 50 most recent events. Use or to scroll through the event log contents. Generates a test page that is useful for testing the paperhandling features of the printer. PRINT TEST PAGE: Press to start the paper-path test using the source (tray), destination (output bin), duplex, and number of copies settings that you set in the other items on the Paper Path Test menu. Set the other items before selecting PRINT TEST PAGE. SOURCE: Select the tray that uses the paper path that you want to test. You can select any tray that is installed. Select ALL TRAYS to test all paper paths. (Paper must be loaded in the selected trays.) DUPLEX: Determine whether the paper goes through the duplexer during the paper-path test. The menu item appears only if the printer includes a built-in duplexer . COPIES: Set how many sheets of paper are used from each tray during the paper-path test. Service menu The SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel. 40 Chapter 2 Control panel ENWW

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Diagnostics menu
Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues.
Item
Values
Explanation
PRINT EVENT LOG
There is no value to select.
Press
to generate a list of the 50 most recent entries in
the event log. The printed event log shows error number,
page count, error code, and description or personality.
SHOW EVENT LOG
There is no value to select.
Press
to scroll through the contents of the event log at
the printer control panel, which lists up to the 50 most recent
events. Use
or
to scroll through the event log
contents.
PAPER PATH TEST
PRINT TEST PAGE
SOURCE
DUPLEX
COPIES
Generates a test page that is useful for testing the paper-
handling features of the printer.
PRINT TEST PAGE
: Press
to start the paper-path test
using the source (tray), destination (output bin), duplex, and
number of copies settings that you set in the other items on
the Paper Path Test menu. Set the other items before
selecting
PRINT TEST PAGE
.
SOURCE
: Select the tray that uses the paper path that you
want to test. You can select any tray that is installed. Select
ALL TRAYS
to test all paper paths. (Paper must be loaded
in the selected trays.)
DUPLEX
: Determine whether the paper goes through the
duplexer during the paper-path test. The menu item appears
only if the printer includes a built-in duplexer .
COPIES
: Set how many sheets of paper are used from each
tray during the paper-path test.
Service menu
The
SERVICE
menu is locked and requires a PIN for access. This menu is intended for use by
authorized service personnel.
40
Chapter 2
Control panel
ENWW