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HP Brio ba200 Manual

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  • HP Brio ba200 | hp brio ba200, user guide - Page 1
    HP Business PCs Brio Guide Setting Up Getting Started Fixing Problems Adding Components ... www.hp.com/go/briosupport
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    with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or
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    of information, including: • downloadable documentation • service and support options • the latest versions of drivers and utilities • BIOS updates • answers to Frequently Asked Questions. Manuals for your PC In the Manuals section of the HP Brio support site (www.hp.com/go/briosupport), you can
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    electrical outlet. To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside. There is a danger of explosion if the bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in the correct way.
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    12 Using Your Software 16 3 If You Have a Problem 17 What to Do First ...18 Troubleshooting Quick Reference 19 HP Hardware Diagnostics (DiagTools 20 Brio Assist CD-ROM 20 Your PC's BIOS ...22 HP Setup Program 22 Troubleshooting Help Zone 24 Support and Information Services 41 4 Upgrading and
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    the Hard Drive 55 Installing an Expansion Bay Drive 57 Installing a Memory Module 60 Installing an Expansion Card 61 Replacing the Power Supply Unit 62 Replacing the Battery 63 5 Working in Comfort 65 About Repetitive Strain Injury 66 Preparing Your Work Environment 67 Setting Up Your HP
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    up and begin working with your HP Brio PC. Unpacking the Computer and the Monitor Choosing a Comfortable Workspace Connecting a Mouse, Keyboard, Power Cords and Monitor .. Connecting Other Equipment to Your PC Setting Up Windows for the First Time The HP Brio Center page 2 page 2 page 3 page
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    the items shown here. Your monitor or keyboard may be different from the ones shown here. Monitor Brio Assist CD-ROM Mouse Monitor cable Power cord Keyboard Brio Guide Choosing a Comfortable Workspace Choose a workspace for your computer near a grounded electrical wall outlet. If your monitor
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    cords to the rear of the PC as shown below: Mouse Keyboard Monitor* Power connector Voltage selector Note * If you have installed an expansion video card you must connect your monitor to the connector on the video card and not to the monitor connector shown above. All connectors can go in one
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    Connecting Other Equipment to Your PC Connecting Other Equipment to Your PC To use external devices such as a printer, scanner, digital camera or modem, connect device cables to the rear of your PC as shown below: 2 USB devices Serial devices Headphones Line In Microphone Parallel connector (for a
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    If your PC is a multimedia model, or if you have installed a sound card in your PC, always turn the volume down before connecting headphones or speakers to avoid discomfort from unexpected noise or static. Listening to loud sounds for prolonged periods of time may permanently damage your hearing
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    Starting Up the PC Starting Up the PC To start the PC, press the On/Off button. On/Off Button Hard Drive Activity Light Power On Status Light Setting Up Windows for the First Time When your PC starts up for the first time, you will have to enter the
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    your mouse, DVD and CD-RW drives, if fitted. Also provides advice on working comfortably with your PC, and allows you to access the Windows tour. • Fix a Problem - use to troubleshoot your HP Brio PC. • Register Now! - this allows you to register your PC electronically for support if your PC has an
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    The HP Brio Center 8
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    Getting Started with Brio 2 Getting Started with Brio This chapter describes how to use your PC's desktop and the online HP Brio Center preinstalled on your PC. Using Your PC's Desktop Easy Access to Information with the Brio Center Using Your Software page 10 page 12 page 16
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    you can place various things - folders, files and shortcuts to programs you use regularly. It is also the place where program windows are displayed, such as the HP Brio Center window. The Recycle Bin This is a temporary storage place for files you have deleted. It fills up with all the files you
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    are running - represented by a taskbar button (the taskbar below shows that the HP Brio Center window is open). The Start Button Click on the Start button and a Using Your HP Brio PC - Windows Tour in the HP Brio Center) or by referring to the Windows documentation supplied with your computer. 11
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    Click on to learn how to fix detailed problems with your HP Brio PC. See "Fix a Problem" on page 15 for details. You can find more troubleshooting information in chapter 3 of this manual. • Register Now - register your HP Brio PC electronically - only if you have a direct connection to the Internet
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    modem or you are in a region where electronic registration is not possible, please return the registration card (when provided with your PC). Get Connected with the HP Brio Internet Center Note The HP Brio Internet Center is only available in some countries. You can access the Internet Center by
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    following links: • Getting Started - click on DVD drives. for tips on using the mouse, and, if fitted, CD-RW and • Windows Tour- click on for a guided tour of Windows. • Working Comfortably- click on for tips on how to set up your HP Brio PC to maximize your comfort and productivity. Example
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    use utility can perform a thorough check on your system, helping you solve hardware problems quickly and easily. • Get the Latest Updates - click on to access the Brio support web site for the latest updates for preloaded software and drivers. Example screen: exact features depend on your country 15
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    Using Your Software Using Your Software When a program is installed in your PC, you can launch it by selecting it from the Start menu on your taskbar. You can also create a
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    for advice on avoiding or solving problems with your HP Brio PC. What to Do First Troubleshooting Quick Reference HP Hardware Diagnostics (DiagTools Brio Assist CD-ROM Your PC's BIOS HP Setup Program Troubleshooting Help Zone Support and Information Services page 18 page 19 page 20
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    troubleshooting. Does it seem to be a basic problem with Windows, or a problem with your modem, DVD or CD-RW drive? Still Need Help? Either • Refer to chapter 2 in this manual, "Getting Started with Brio" for basic advice on using your PC. Or • Refer to your online HP Brio Center - Using Your HP
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    . • Run DiagTools to analyze the problem. Refer to page 20. • Upgrade your PC's BIOS. Refer to page 22. PC starts but there is a configuration error If there is a memory error If there is a mouse or keyboard error If there is a floppy disk error If there is a hard drive or CD-ROM error If there is
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    functioning correctly • diagnose hardware-related problems • provide precise information to support personnel so that they can solve your problems quickly and efficiently. You can run DiagTools either from: • Your PC's hard drive. To run diagnostics from the hard drive, restart the PC and press F10
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    • update your PC's BIOS (refer to page 22) • have driver software to hand for any add-on hardware. 1 Carry out steps 1 and 2 described in "Using the Brio Assist CD-ROM" above, selecting the option to recover or upgrade/downgrade your software. 2 Follow the onscreen instructions. 3 The hard disk
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    involves booting your PC from a floppy disk containing the new BIOS. The latest BIOS for your PC along with instructions on updating can be downloaded from HP's Brio Support Web site at: www.hp.com/go/briosupport. HP Setup Program The HP Setup program allows you to view and change the configuration
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    sent by an expansion card (network card etc.). • Boot - for choosing your boot device order and priority. You can select the order of the devices from which the BIOS (Basic Input Output System) attempts to boot the operating system. During the POST (Power On SelfTest), if the BIOS is unsuccessful at
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    an audio problem. Your floppy drive is not working properly. Your hard drive is not working properly. Your CD-ROM or DVD drive is not working properly. You want to protect your PC from power shortages You want to contact support and are wondering what sort of information you will need to supply. Go
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    More Advanced Troubleshooting WARNING: for your safety, when the PC is open and switched on, do not touch any of the internal components with a screwdriver or other metal instrument. An internal device may be causing the problem. Problem with the power supply unit. If the problem persists, contact
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    floppy disk in your floppy drive If the problem persists, contact your authorized support provider To try and fix this ... 1 Disconnect the PC's power cord. 2 Remove the PC's cover (see page 46). 3 Remove or replace the memory module (see page 60). 4 Reconnect the PC's power cord and start up the
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    models with add-on video cards) More Advanced Troubleshooting The monitor settings in your PC are incompatible with your monitor You may need to update your PC's BIOS. The monitor itself is faulty. The PC's integrated video is not working. To try and fix this ... Refer to the monitor manual for an
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    work normally, restart the PC and try again. 1 Run DiagTools (refer to page 20). 2 If the problem persists, try removing any added memory or expansion cards. Forgotten Your PC's Password Problem You have forgotten the password that has been set in the Setup program to prevent unauthorized users
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    Troubleshooting Help Zone Software Problem Problem Power indicator light is illuminated, but some software won't run. Date and time are wrong. Your PC often hangs (becomes unusable) when running applications under Windows NT 4.0. You are unable to install a video driver under Windows NT 4.0. You
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    memory modules from the same model of PC (refer to page 60). 4 Close the PC, reconnect the power cord and check that the PC boots (starts). Run DiagTools. Refer to page 20. More Advanced Troubleshooting You may need to update your PC's Basic Input Output System (BIOS). Create a floppy to update
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    working board from the same model of PC (refer to page 48). 4 Close the PC, reconnect the power cord and check that the PC boots (starts). 5 If the keyboard works, contact your authorized support provider for further troubleshooting information. If the problem persists, contact your authorized
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    . Refer to page 20. You may need to update your PC's Basic Input Output Create a floppy to update your PC's BIOS. Refer to page 22. System (BIOS). More Advanced Troubleshooting The drive cables are not correctly connected. 1 Disconnect the power cord. 2 Remove the PC's cover (refer to page
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    backup, then contact HP Support at www.hp.com/go/briosupport for a replacement hard drive. Refer to page 38 for more information on troubleshooting drives. There is also more DVD troubleshooting information in the online HP Brio Center, under "Fix a Problem". If the problem persists, contact your
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    , replace the PC's battery by a new one (refer to page 63). You may need to update your PC's Basic Input Output System (BIOS). Create a floppy to update your PC's BIOS. Refer to page 22. More Advanced Troubleshooting Power is not correctly connected to the system board. 1 Disconnect the
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    . Run DiagTools. Refer to page 20. You may need to update your Create a floppy to update your PC's BIOS. Refer to page PC's Basic Input Output System 22. (BIOS). More Advanced Troubleshooting The system board is not working. 1 Disconnect the power cord. 2 Remove the PC's cover (refer to page 46
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    4 Press F10 to exit the Setup program saving changes. Create a floppy to update your PC's BIOS. Refer to page 22. Download the latest drivers from HP Support Web: www.hp.com/go/briosupport Check the state of your hard disk by running ScanDisk and Disk Defragmenter. To access these utilities, select
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    your operating system's audio control software to change the audio interface's DMA channel or IRQ setting. Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm electret type. If the power grounding of your audio components
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    if it detects a problem with the floppy drive (refer to page 20). More Hard Disk Troubleshooting Checklist 1 If you receive a S.M.A.R.T. alert at any time, this indicates that your hard disk drive is defective. Carry out an immediate data backup, then contact HP Support at www.hp.com/go/briosupport
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    .0); 32MB of memory (Windows 95 and Windows 98) • Display settings of 800 x 600 pixels, High Color (16-bit). 4 Ensure that you are using the latest drivers. These can be downloaded from the HP Brio support Web site at: www.hp.com/go/briosupport. For more information on using and troubleshooting DVD
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    - to receive faxes, for example - you should really consider adding an Uninterruptible Power Supply (UPS) unit to your HP Brio PC, so that it is protected against power shortages. After a power shortage, your HP Brio PC may not be able to retrieve its original configuration (network connections, fax
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    megabytes installed • HP RAM or RAM from another manufacturer Question or Problem Frequency Run OK? Recent changes to the PC Hardware Configuration Which BIOS version is used? Any BIOS parameter changes? Make a list of slots and interrupts used by additional cards (for example, LAN, sound and SCSI
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    Support and Information Services 42
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    Replacing Brio Hardware 4 Upgrading and Replacing Brio Hardware This chapter describes how to install hardware components in your HP Brio PC Drive Replacing the Hard Drive Installing an Expansion Bay Drive Installing a Memory Module Installing an Expansion Card Replacing the Power Supply
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    section before installing any accessories in your PC. Warning For your safety, never remove the PC's cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover before switching the PC on again. Caution Static
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    Brio BA200 Models Celeron Processor Power supply Up to Four PCI Expansion Card Slots: some slots may come with preinstalled cards such as a modem Inside the Computer One or Two Free Front Access Device Shelves: CD-ROM drive (already fitted in some models), DVD, Zip or Tape drive Floppy drive Hard
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    Removing and Replacing the Cover Removing and Replacing the Cover Removing the Cover Caution For your safety, disconnect the power cord and all external cables. 1 Place the PC on a flat surface and stand behind it. 2 Disconnect all cables from the rear of the PC. 3 Loosen
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    ) between the cover and the front of the PC. 3 Check that the cover is correctly held in place with the metal tabs positioned inside the guide rails. 4 Slide the cover towards the front of the PC.  Œ  5 Tighten the three screws on the back of the computer. 47
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    components. To do this: 1 Remove the PC's cover. Refer to page 46. 2 Free the two cables held in place by the plastic clip. 3 Remove any cards from the expansion slots (see page 61). 4 Remove the two screws in the PC's side panel.   5 Slide the panel towards the front of the PC
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    section for instructions on inserting the individual components. 8 Place the system board on top of the side panel and replace the six screws. 9 Reconnect connectors and cables in the following order: status panel connector, floppy drive cable, CD-ROM cable, hard drive cable, power cable and
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    Accessing or Replacing the System Board Replacing the Side Panel 1 Replace the side panel in the PC. Align the panel with the metal positioning tab and engage the lower retaining tabs. 2 Rotate the top of the panel towards the PC. 3 Slide the panel towards the rear of the PC until all the retaining
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    Cables and Connectors in Your PC Internal drives such as hard drives, DVD and CD-ROM drives use the following data and power cables. These are connected to the system board and internal devices as shown below. You must also connect the power connector, status panel connector and CD audio connector
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    a Processor Replacing a Processor Caution For your safety, disconnect the power cord and all external cables. 1 Remove the cover. Refer fasten the retention clip.  ‘ 7 Refer to page 49 for instructions on reinstalling the system board in your PC. 8 Replace the PC's cover. Refer to page 47. 52
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    the Floppy Drive Replacing the Floppy Drive 1 Remove the cover. Refer to page 46. 2 Remove the floppy drive tray fixing screw. 3 Slide the floppy drive tray towards the back of the computer until it is released from its mountings, then lift it free.  Ž 4 Remove the floppy drive's two connectors
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    back of the bay. 8 Replace the three screws. You must fit these screws in the holes that have "1" engraved alongside. 9 Replace the floppy drive connectors. 10 Place the drive tray against the positioning tab, then slide it towards the front of the PC until the tray is engaged on the mounting tabs
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    the Hard Drive Replacing the Hard Drive For information on recovering the contents of your old hard drive, refer to "Brio Assist CD-ROM" on page 20. Warning For your safety, disconnect the power cord and all external cables. 1 Remove the cover. Refer to page 46. 2 Remove the hard drive tray
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    of the tray to help you find the correct orientation. 7 Replace the four screws. Caution Take care when handling the hard drive. A one-quarter inch drop can damage it. 8 Reconnect the power and data cables. Refer to "Cables and Connectors in Your PC" on page 51 if you are unsure of which cable
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    Drive in the Top Bay Warning To avoid electrical shock and harm to your eyes by laser, do not open the laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power
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    Installing an Expansion Bay Drive 6 Replace the audio, data and power cables. 7 Replace the cover. Refer to page 46. Installing a Drive in the Lower Expansion Bay 1 Remove the cover. Refer to page 46. 2 Remove the PC's front panel by simultaneously releasing the four lower clips. 3 Rotate
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    Installing an Expansion Bay Drive 9 Connect the data and power cables. • If this is the second device installed in the expansion bays, fit the data connector marked CD Slave. • If this is the only device, fit the end CD connector marked CD Master. 10 Replace the cover. Refer to page 47. 59
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    board. Refer to "Removing the Side Panel for Easy Access to System Board Components" on page 48. Position of memory modules 4 Either remove the module you want to replace or locate an empty memory module socket. 5 Make sure that the socket's clips are open. 6 Align the grooves on the bottom of the
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    the slot cover facing the slot you want to use and lift it out. • If replacing a card in an expansion slot, undo the screw holding the card in place and lift it out. 3 Aligning the new card carefully, press it firmly into the socket and tighten the retaining screw. 4 Replace the PC's cover
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    the Power Supply Unit Replacing the Power Supply Unit Warning Hewlett Packard does not support power supply upgrades. This information is provided to help you replace a defective power supply unit. For your safety, only replace with a power supply unit provided by HP Support Services. To
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    the shop from which you bought them, or to the dealer from which you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way. Returned used batteries will be accepted free of charge. 1 Remove the cover. Refer to page 46. 2 Lay
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    Replacing the Battery 64
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    information on RSI given in this chapter, you may also consult the online version of Working in Comfort, accessible from the HP Brio Center (see page 12), or visit HP's Working in Comfort web site at: www.hp.com/ergo/ About Repetitive Strain Injury Preparing Your Work Environment Setting Up Your
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    strongly recommend that you use HP computing equipment in accordance with , become irritated or inflamed. RSI has been a reported problem for those who perform repetitive tasks such as assembly line work and lifting children. What causes RSI? The specific causes of RSI have not been established.
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    you are experiencing any discomfort, seek professional medical advice immediately. Typically, the earlier a problem is diagnosed and treated, the easier it is to resolve. Preparing Your Work Environment When using HP computing equipment, it is important that your work environment contribute to your
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    . The front of the seat should be curved and finished in a "waterfall" edge. • An adjustable back support in both height and forward and backward tilt. It is important that the backrest correctly supports the lower part, or lumbar curve, of the back. • A freely rotating swivel so you can move easily
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    for physical discomfort or injury, it's important that you maintain proper posture. • Back - While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms - Your arms should be relaxed and loose, elbows close to
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    of your HP computer system help you achieve this. Your HP Monitor It is important that your should be at or slightly below eye level. Most HP monitors come with a tilt-and-swivel feature that your screen is not stable, the monitor may require repair or adjustment. • When possible, use a program that
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    Window Setting Up Your HP Computing Equipment Tilt Monitor Swivel Monitor Use Specifications • When viewing your monitor, your head tasks, such as typing or reading. Document Holders When keying in data from a hard-copy document, placing it in a document holder rather than on a flat surface will
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    front of the screen or document holder, whichever is viewed the most. Your HP keyboard has long cables so you can place it in the position that is and forearms with the keyboard tilted away from you. • When using your HP keyboard, remember it takes very little pressure or force from your fingers to
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    Setting Up Your HP Computing Equipment • Make sure that your hands are in a neutral position rest to help keep your hands and wrists in a comfortable and neutral position when you are not typing. Some HP keyboards come with an integrated palm rest. If you use a palm rest, see that it is rounded and
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    the scroll wheel. Also, this type of mouse features software that can minimize the number of mouse movements or button and Speakers Listening to loud sounds for prolonged periods may permanently damage before connecting headphones or speakers to your HP equipment. When you put on the headphones
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    than 15 degrees, and try not to turn your head toward the side. • Back - While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms - Make sure your arms and elbows are relaxed and loose, with your
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    input devices, prescription eyeglasses, anti-glare screens, and more. Seek additional information from the sources available to you, including your employer, doctor, local office supply store, and the Information Sources listed in the online version of Working in Comfort, preloaded on the
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    6 Technical Information This chapter provides technical information on your PC. For more detailed information, refer to the PC's datasheet in the library on HP's web site: www.hp.com/desktops. Technical Characteristics page 78 Clearing Your PC's CMOS (BIOS) Settings page 79 Technical Information
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    , HP has determined that this product meets the ENERGY STAR guidelines for energy efficiency (Windows 98 and Windows 95 only). To check power consumption figures, refer to the following tables. Characteristics Weight (configuration with 1 CD-ROM drive, excluding keyboard and display) Dimensions
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    have full access to your PC's BIOS Setup • when your PC cannot detect an expansion card or other device • when you are having problems booting the PC. You can clear CMOS settings: • by using your PC's BIOS Setup program • by opening your PC and clearing CMOS manually. Clearing CMOS Using the Setup
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    Clearing Your PC's CMOS (BIOS) Settings Manually Clearing CMOS and Passwords 1 Remove the PC's cover. Refer to the two pins on the opposite end of the jumper block. Replace the cover, reconnect the power cord, reboot your PC, then shut down your system before proceeding with step 4. Clear Passwords
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    Regulatory and Software License Information Regulatory and Software License Information Regulatory Information Recycling your PC HP Software License Agreement page 82 page 84 page 85
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    ISO/IEC Guide 22 and EN 45014 Manufacturer's Name:Hewlett-Packard Manufacturer's Address:5, avenue Raymond Chanas - Eybens - 38053 Grenoble Cedex 09 - FRANCE declares that the product Product Name: Personal Computer Model Number: HP BRIO BA200 conforms to the following Product Specifications: SAFETY
  • HP Brio ba200 | hp brio ba200, user guide - Page 89
    using HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user's authority to operate the equipment. Safety Warning for the USA If the power cord is not supplied with
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    support provider for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. This equipment cannot be used on telephone company provided coin service
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    of Hewlett-Packard. TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice. UPDATES AND UPGRADES. 85
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    HP Software License Agreement Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the
  • HP Brio ba200 | hp brio ba200, user guide - Page 93
    15 drivers reinstalling, 20 DVD installing, 57 recommended configuration, 39 troubleshooting, 39 E errors at startup, 30 expansion cards installing, 61 F Fix a Problem, 15 floppy drive replacing, 53 H hard drive replacing, 55 hardware replacing and upgrading, 43 hardware diagnostics, 15, 20 HP Brio
  • HP Brio ba200 | hp brio ba200, user guide - Page 94
    power supply, 62 processor, 52 system board, 48 restoring factory configuration, 20 S setting up your PC, 1 88 software problems, 29 starting the PC, 6 support before you call, 41 Web site, i system board replacing, 48 T technical information, 77 Troubeshooting Help Zone, 24 troubleshooting HP Brio
  • HP Brio ba200 | hp brio ba200, user guide - Page 95
  • HP Brio ba200 | hp brio ba200, user guide - Page 96
    Tour HP Brio Guide (this document) Upgrading & Replacing Brio Hardware HP Brio Internet Center Find out how to troubleshoot yFoinurdHoPutBraioboPuCt the different support options Uapvdaaitleabdlreiv,earsndanhdoBwIOtSoor ctornotuabctleHsPhSouoptpyoorut r computer HP Brio Center Fix a Problem
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Brio Guide
Business PCs
HP
Setting Up
Getting Started
Fixing Problems
Adding Components ...