HP Brio ba200 hp brio ba200, user guide - Page 25

Troubleshooting Quick Reference - display driver

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Troubleshooting Quick Reference Troubleshooting Quick Reference PC won't start • Check power cord is correctly connected. • Check voltage switch is correctly set. PC starts but there is no display • Check the display is correctly connected and switched ON. • Check the display's brightness and contrast settings. PC starts but there may be a software problem PC starts but there may be a hardware problem • Refer to "Software Problem" on page 29. • Refer to the software documentation or the software provider's support web site for information. • Run DiagTools to analyze the problem. Refer to page 20. • Upgrade your PC's BIOS. Refer to page 22. PC starts but there is a configuration error If there is a memory error If there is a mouse or keyboard error If there is a floppy disk error If there is a hard drive or CD-ROM error If there is a CMOS error If there is a serial or parallel port error • Run the HP Setup program to correct the configuration problem. Refer to page 22. • Check memory modules are of the correct type, HP-supported and correctly inserted in their sockets. Refer to page 60. • Check power cord is correctly connected. • Check the device driver is correctly installed. • Check the device configuration in Setup. Refer to page 22. • Clean the mouse ball. • Try using a known working floppy disk. • Check the floppy drive configuration in Setup. Refer to page 22. • Check the drive cable is correctly connected. Refer to page 53. • Check the drive configuration in Setup. Refer to page 22. • Check the drive cable is correctly connected. Refer to page 55 or page 57. • Ensure the OS and drivers are installed. • Check the power cord is connected. • Check power to system board is correctly connected. Refer to page 51. • Ensure the OS and drivers are installed. • Upgrade your PC's BIOS. Refer to page 22. • Check the devices are connected and on line. • Check device drivers are installed. • Check the device configuration in Setup. Refer to page 22. • Try using a known working device. 19

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19
Troubleshooting Quick Reference
Troubleshooting Quick Reference
PC won’t start
PC starts but there is no
display
PC starts but there may
be a hardware problem
PC starts but there is a
configuration error
If there is a
memory error
If there is a serial or
parallel port error
If there is a CMOS error
If there is a hard drive
or CD-ROM error
If there is a floppy
disk error
•
Check power cord is correctly connected.
•
Check voltage switch is correctly set.
•
Check the display is correctly connected and switched ON.
•
Check the display’s brightness and contrast settings.
•
Check memory modules are of the correct type
,
HP-supported and correctly
inserted in their sockets
.
Refer to page 60.
•
Run DiagTools to analyze the problem
.
Refer to page 20.
•
Upgrade your PC’s BIOS. Refer to page 22.
•
Try using a known working floppy disk.
•
Check the floppy drive configuration in
Setup.
Refer to page 22.
•
Check the drive cable is correctly connected
.
Refer to page 53.
•
Run the HP
Setup
program to correct the configuration problem
.
Refer to page
22.
•
Check power cord is correctly connected.
•
Check the device driver is correctly installed.
•
Check the device configuration in
Setup.
Refer to page 22.
•
Clean the mouse ball.
•
Check the devices are connected and on line.
•
Check device drivers are installed.
•
Check the device configuration in
Setup.
Refer to page 22.
•
Try using a known working device.
•
Check the drive configuration in
Setup.
Refer to page 22.
•
Check the drive cable is correctly connected
.
Refer to page 55 or page 57.
•
Ensure the OS and drivers are installed.
•
Check the power cord is connected.
•
Check power to system board is correctly connected. Refer to page 51.
•
Ensure the OS and drivers are installed.
•
Upgrade your PC’s BIOS. Refer to page 22.
PC starts but there may
be a software problem
•
Refer to ”Software Problem” on page 29.
•
Refer to the software documentation or the software provider’s
support web site for information.
If there is a mouse
or keyboard error