HP Brio ba200 hp brio ba200, user guide - Page 32

Problems Starting the PC

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Troubleshooting Help Zone Problems Starting the PC Problem During startup the PC hangs (freezes). Possible cause You may have added an incompatible memory module. You may have added an incompatible expansion card. You might have made changes to the PC's Setup program. When you start the PC, you get a "nonsystem disk" or "operating system not found" message There is a non-bootable floppy disk in your floppy drive If the problem persists, contact your authorized support provider To try and fix this ... 1 Disconnect the PC's power cord. 2 Remove the PC's cover (see page 46). 3 Remove or replace the memory module (see page 60). 4 Reconnect the PC's power cord and start up the PC. 1 Disconnect the PC's power cord. 2 Remove the PC's cover (see page 46). 3 Remove the expansion card (see page 61). 4 Reconnect the PC's power cord and start up the PC. 1 Enter the Setup program by pressing F2 when prompted during startup. 2 Reload the factory settings by pressing F9. 3 Press F10 to exit the Setup program saving changes. 1 Remove the floppy disk. 2 Restart the PC. 26

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26
Troubleshooting Help Zone
Problems Starting the PC
Problem
Possible cause
To try and fix this ...
During startup the PC hangs (freezes).
You may have added an
incompatible memory
module.
1
Disconnect the PC’s power cord.
2
Remove the PC’s cover (see page 46).
3
Remove or replace the memory module (see
page 60).
4
Reconnect the PC’s power cord and start up
the PC.
You may have added an
incompatible expansion
card.
1
Disconnect the PC’s power cord.
2
Remove the PC’s cover (see page 46).
3
Remove the expansion card (see page 61).
4
Reconnect the PC’s power cord and start up
the PC.
You might have made
changes to the PC’s
Setup
program.
1
Enter the
Setup
program by pressing
F2
when prompted during startup.
2
Reload the factory settings by pressing
F9
.
3
Press
F10
to exit the
Setup
program saving
changes.
When you start the PC, you get a "non-
system disk" or "operating system not
found" message
There is a non-bootable
floppy disk in your floppy
drive
1
Remove the floppy disk.
2
Restart the PC.
If the problem persists, contact your authorized support provider