HP DesignJet D5800 Using Your Printer - Page 138
The print is a mirror image of the original, The print is distorted or unintelligible
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The print is a mirror image of the original On the front panel, select the icon, and then select Printing preferences > Paper options > Enable mirror image. Check that the setting is what you wanted. The print is distorted or unintelligible ● The interface cable that is connecting your printer to your network (or to your computer) might be faulty. Try another cable. ● On the front panel, select the icon, and then select Printing preferences > Select graphics language. If the language setting is Automatic (the default), try the other settings: PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file, on so on. Then send the file again. ● Depending on the software, drivers, and RIPs that you are using with your printer, different ways to solve this problem exist. Refer to the vendor's user documentation for details. One image overlays another on the same print The I/O timeout setting might be too long. On the front panel, decrease the setting and print again. Select the Connectivity menu icon , then Advanced > Select I/O timeout. Pen settings seem to have no effect ● You have changed the settings on the front panel by selecting the icon followed by Printing preferences > HP-GL/2 > Define palette, but did not select that palette in Printing preferences > HPGL/2 > Select palette. ● To enable the software-driven pen settings, go to the front panel and select the icon followed by Printing preferences > HP-GL/2 > Select palette > Software. The image has a wood-grain appearance (aeroworms) Aeroworms are wavy, horizontal bands produced by air-induced dot placement error (DPE). In extreme cases, aeroworms give the image a wood-grain appearance. The problem occurs most commonly on print jobs that are set for low-quality and high-speed. It does not occur when the custom print-quality setting is set to "best." To eliminate aeroworms, select a higher IQ print setting. See Select print quality on page 67. A square is not square In some cases for low grammage papers, the printed image is larger in one side than the other. In order to avoid this problem, we suggest you reduce the vacuum to the lowest level in the paper preset for the selected paper. 130 Chapter 13 Troubleshoot print-quality issues ENWW