HP DesignJet D5800 Using Your Printer - Page 177
Table D-1, Table D-2
View all HP DesignJet D5800 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 177 highlights
Table D-1 Text messages (continued) Message PDL Error: out of paper PDL Error: parsing error PDL Error: print mode error PDL Error: printing error PDL Error: virtual memory full Replace [color] cartridge Reseat [color] cartridge Update: failed. Invalid file Recommendation Load more paper. The print job is unintelligible to the printer. Try to recreate and resend it. Check your cable connections. The paper type or print quality specified for the job are incorrect. Change the loaded paper type or the print settings. Try sending the job again. Restart the printer and try resending the job; if necessary, reduce the complexity of the job. Replace the cartridge. See Remove an ink cartridge on page 45 and Insert an ink cartridge on page 47. Remove and reinsert the same cartridge. See Remove an ink cartridge on page 45 and Insert an ink cartridge on page 47. Make sure that you have selected the correct firmware update file. Then try again to perform the update. Under certain circumstances, a front-panel numeric error message appears. Follow the advice in the Recommendation column to resolve the error. If an error message appears on the front panel that is not included in this list, turn off the printer and then turn it back on. If the problem persists, contact HP Support. See HP Customer Care on page 146. Table D-2 Numeric error messages Error code Recommendation 25.n:10 (where n = the ink cartridge number) A possible error in the ink cartridge pressure sensor has been detected. The ink level reported may not be accurate. Be sure that the printer has the original HP81 cartridges, otherwise this error will persist. If the error persists and you have original HP cartridges installed, contact HP Support. See HP Customer Care on page 146. 26:n.01 (where n = the subject ink cartridge number) Remove the subject ink cartridge and reinstall it in the printer. If the error persists, replace the subject ink cartridge. If the problem persists, contact HP Support. See HP Customer Care on page 146. 29:01 The maintenance cartridge is not inserted correctly. Open the maintenance cartridge door on the right side of the printer, make sure that the maintenance cartridge is correctly seated, and then close the door. If the problem persists, replace the maintenance cartridge. If the problem persists, contact HP Support. See HP Customer Care on page 146. 32:1.01 A take-up reel error has occurred. Make sure that the paper is adequately taped to the take-up reel spindle core, and then make sure that the winding direction is correctly set. 32:2.01 The take-up reel cannot be detected. Make sure that the take-up reel sensor cable is correctly connected. 61:01 Unsupported file format: the printer cannot process the job. Try the following remedies: ● Turn off the printer by using the Power key on the front panel and the power switch at the back of the printer; disconnect the power cord; then reconnect the power cord and turn on the printer. ● Make sure that the graphic language setting is correct. See Change the graphic language setting on page 19. ● Resubmit the file to the printer. ● Check that your printer firmware is up to date. See Update the printer firmware on page 115. If the problem persists, contact HP Support. See HP Customer Care on page 146. ENWW 169