HP Integrity rx2800 HP Smart Update Manager User Guide - Page 112

HP SUM fails on Windows Vista® due to McAfee firewalls

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If you experience the first issue and then select OK on the Select Bundle Filter screen to return to the Select Items to be Installed screen, the bundle you originally specified is no longer listed as the filter. To use your bundle as the filter, you must exit and restart HP SUM. If this issue occurs, from the GUI run HP SUM. HP SUM fails on Windows Vista® due to McAfee firewalls This is a known issue with McAfee that McAfee firewalls block HP SUM traffic. To resolve this issue, enable the port traffic associated with the HP SUM application by performing the following steps: 1. From the system tray, click the McAfee icon. 2. Select Manage Features. 3. Select McAfee Host Intrusion Prevention. 4. Select the Activity Log tab. Troubleshooting 112

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Troubleshooting 112
If you experience the first issue and then select
OK
on the Select Bundle Filter screen to return to the
Select Items to be Installed screen, the bundle you originally specified is no longer listed as the filter.
To use your bundle as the filter, you must exit and restart HP SUM.
If this issue occurs, from the GUI run HP SUM.
HP SUM fails on Windows Vista® due to McAfee
firewalls
This is a known issue with McAfee that McAfee firewalls block HP SUM traffic.
To resolve this issue, enable the port traffic associated with the HP SUM application by performing the
following steps:
1.
From the system tray, click the
McAfee
icon.
2.
Select
Manage Features
.
3.
Select
McAfee Host Intrusion Prevention.
4.
Select the
Activity Log
tab.