HP Integrity rx2800 HP Smart Update Manager User Guide - Page 4

Advanced topics, Troubleshooting

Page 4 highlights

Command-line arguments ...66 Component configuration for Windows components only 71 Command-line examples ...71 Return codes ...73 Windows smart component return codes 73 Linux smart component return codes 74 Linux RPM return codes ...74 Input files ...74 Command-line usage of input file...75 Input file format and rules ...75 File encoding ...76 Error reporting ...76 Input file parameters ...76 Reports ...85 Advanced topics ...90 Software component configuration ...90 Deploying firmware and software simultaneously 91 Server virtualization detection and support 91 Configuring IPv6 networks with HP Smart Update Manager 91 Configuring IPv6 for Windows Server 2003 92 Configuring IPv6 for Windows Server 2008 93 Configuring IPv6 for Linux...95 Troubleshooting ...98 Recovering from a failed ROM upgrade ...98 Recovering from a failed system ROM upgrade 98 Recovering from a failed option ROM upgrade 99 Recovering from an installation failure...100 Collecting trace directories ...100 Recovering from a discovery failure ...101 Troubleshooting connection errors 101 HP SUM hangs during discovery 102 Recovering from a loss of Linux remote functionality 102 Configuring firewall settings...102 Recovering from a blocked program on Microsoft Windows 103 Configuring Windows firewall settings 103 Enabling ports in HP Smart Update Manager 103 Recovering from operating system limitations when using a Japanese character set 105 Displaying the user-specified reboot message using a Japanese character set when running on a Linux operating system ...105 Rebooting with the user-specified reboot message using a Japanese character set when running on a Windows operating system...105 Recovering from Fatal Error - application will exit message 106 Running in a directory path containing double-byte characters 106 Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9 106 Running HP Smart Update Manager on SUSE LINUX Enterprise Server 9 106 Recovering a lost HP Smart Update Manager connection 107 HP Smart Update Firmware DVD mounted using iLO virtual media 107 Troubleshooting HP Smart Update Manager in IPv6 networks 107 Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment 107 Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment 108 Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments 108 HP SUM found new hardware message 109

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Command-line arguments
...............................................................................................................
66
Component configuration for Windows components only
...................................................................
71
Command-line examples
................................................................................................................
71
Return codes
.................................................................................................................................
73
Windows smart component return codes
..........................................................................................
73
Linux smart component return codes
.................................................................................................
74
Linux RPM return codes
..................................................................................................................
74
Input files
...............................................................................................................................................
74
Command-line usage of input file
.....................................................................................................
75
Input file format and rules
...............................................................................................................
75
File encoding
................................................................................................................................
76
Error reporting
..............................................................................................................................
76
Input file parameters
......................................................................................................................
76
Reports
..................................................................................................................................................
85
Advanced topics
.........................................................................................................................
90
Software component configuration
............................................................................................................
90
Deploying firmware and software simultaneously
.........................................................................................
91
Server virtualization detection and support
.................................................................................................
91
Configuring IPv6 networks with HP Smart Update Manager
..........................................................................
91
Configuring IPv6 for Windows Server 2003
.....................................................................................
92
Configuring IPv6 for Windows Server 2008
.....................................................................................
93
Configuring IPv6 for Linux
...............................................................................................................
95
Troubleshooting
..........................................................................................................................
98
Recovering from a failed ROM upgrade
.....................................................................................................
98
Recovering from a failed system ROM upgrade
.................................................................................
98
Recovering from a failed option ROM upgrade
.................................................................................
99
Recovering from an installation failure
......................................................................................................
100
Collecting trace directories
...........................................................................................................
100
Recovering from a discovery failure
.........................................................................................................
101
Troubleshooting connection errors
.................................................................................................
101
HP SUM hangs during discovery
...................................................................................................
102
Recovering from a loss of Linux remote functionality
...................................................................................
102
Configuring firewall settings
..........................................................................................................
102
Recovering from a blocked program on Microsoft Windows
.......................................................................
103
Configuring Windows firewall settings
...........................................................................................
103
Enabling ports in HP Smart Update Manager
..................................................................................
103
Recovering from operating system limitations when using a Japanese character set
........................................
105
Displaying the user-specified reboot message using a Japanese character set when running on a Linux
operating system
.........................................................................................................................
105
Rebooting with the user-specified reboot message using a Japanese character set when running on a
Windows operating system
...........................................................................................................
105
Recovering from Fatal Error - application will exit message
.........................................................................
106
Running in a directory path containing double-byte characters
..........................................................
106
Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9
........................
106
Running HP Smart Update Manager on SUSE LINUX Enterprise Server 9
............................................
106
Recovering a lost HP Smart Update Manager connection
...........................................................................
107
HP Smart Update Firmware DVD mounted using iLO virtual media
.....................................................
107
Troubleshooting HP Smart Update Manager in IPv6 networks
......................................................................
107
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment
......................
107
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment
......................
108
Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments 108
HP SUM found new hardware message
...................................................................................................
109