HP LH4r Installation and configuration of the HP NetRAID, NetRAID-1 and NetRAI - Page 127

Troubleshooting

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11 Troubleshooting Power-up (Boot) Error Messages Adapter BIOS Disabled. No Logical Drives Handled by BIOS Problem: The adapter BIOS is disabled. (This is not a problem if the BIOS is intentionally disabled to prevent booting from the adapter.) Suggested solution: Enable the BIOS by using HP NetRAID Express Tools, as described in "Run Configuration Utilities" in Chapter 6. Host Adapter at Baseport xxxxh not Responding Problem: The BIOS cannot communicate with the firmware on the adapter. Suggested solutions: • Verify that the adapter card is plugged all the way into its slot. • Moving the adapter card to another slot. • Run diagnostics under HP NetRAID Express Tools to verify that the adapter card is functioning properly. No HP NetRAID Adapter Problem: The BIOS cannot communicate with the firmware on the adapter. Suggested solutions: • Verify that the adapter card is plugged all the way into its slot. • Try moving the adapter card to another slot. • Run diagnostics under HP NetRAID Express Tools to verify that the adapter card is functioning properly. Configuration of NVRAM and drives mismatch Run View/Add Configuration option of Configuration Utility. Press any key to enter the Configuration Utility. Problem: There is a single adapter, and the configuration stored in its NVRAM does not match the configuration stored in the drives. 119

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119
11 Troubleshooting
Power-up (Boot) Error Messages
Adapter BIOS Disabled. No Logical Drives Handled by BIOS
Problem: The adapter BIOS is disabled. (This is not a problem if the BIOS is
intentionally disabled to prevent booting from the adapter.)
Suggested solution: Enable the BIOS by using HP NetRAID Express Tools, as
described in "Run Configuration Utilities" in Chapter 6.
Host Adapter at Baseport
xxxxh
not Responding
Problem: The BIOS cannot communicate with the firmware on the adapter.
Suggested solutions:
•
Verify that the adapter card is plugged all the way into its slot.
•
Moving the adapter card to another slot.
•
Run diagnostics under HP NetRAID Express Tools to verify that the
adapter card is functioning properly.
No HP NetRAID Adapter
Problem: The BIOS cannot communicate with the firmware on the adapter.
Suggested solutions:
•
Verify that the adapter card is plugged all the way into its slot.
•
Try moving the adapter card to another slot.
•
Run diagnostics under HP NetRAID Express Tools to verify that the
adapter card is functioning properly.
Configuration of NVRAM and drives mismatch
Run View/Add Configuration option of Configuration Utility.
Press any key to enter the Configuration Utility.
Problem: There is a single adapter, and the configuration stored in its NVRAM
does not match the configuration stored in the drives.