HP LH4r Installation and configuration of the HP NetRAID, NetRAID-1 and NetRAI - Page 128

Use a utility, such as HP NetRAID Assistant or HP NetRAID Config,

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Chapter 11 Troubleshooting Suggested solution: 1. Press any key to enter HP NetRAID Express Tools. 2. Run the View/Add Configuration option of HP NetRAID Express Tools, as described in the HP NetRAID Series User Guide in Information Assistant. 3. Use View/Add Configuration to examine both configurations, the one on the drives and the one in NVRAM. 4. Resolve the configuration mismatch by selecting one of the two configurations to use. Configuration of NVRAM and drives mismatch for Host Adapter - x Run View/Add Configuration option of Configuration Utility. Press any key to enter the Configuration Utility. Problem: There is more than one adapter, and the configuration stored in the NVRAM of adapter x does not match the configuration stored in the drives. Suggested solution: 1. Press any key to enter HP NetRAID Express Tools. 2. Run the View/Add Configuration option of HP NetRAID Express Tools, as described in the HP NetRAID Series User Guide in Information Assistant. 3. Use View/Add Configuration to examine both configurations, the one on the drives and the one in NVRAM. 4. Resolve the configuration mismatch by selecting one of those configurations to use. 1 Logical Drive Failed Problem: One logical drive failed to sign on. Suggested solution: 1. Verify that all physical drives are connected and powered on. 2. Use a utility, such as HP NetRAID Assistant or HP NetRAID Config, to determine which physical drives are not responding and thereby make the logical drive unavailable. 3. Correct the problem with the physical drive by reconnecting, replacing, or rebuilding it. 120

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Chapter 11
Troubleshooting
120
Suggested solution:
1.
Press any key to enter HP NetRAID Express Tools.
2.
Run the View/Add Configuration option of HP NetRAID Express Tools,
as described in the
HP NetRAID Series User Guide
in Information
Assistant.
3.
Use View/Add Configuration to examine both configurations, the one on
the drives and the one in NVRAM.
4.
Resolve the configuration mismatch by selecting one of the two
configurations to use.
Configuration of NVRAM and drives mismatch for Host Adapter - x
Run View/Add Configuration option of Configuration Utility.
Press any key to enter the Configuration Utility.
Problem: There is more than one adapter, and the configuration stored in the
NVRAM of adapter x does not match the configuration stored in the drives.
Suggested solution:
1.
Press any key to enter HP NetRAID Express Tools.
2.
Run the View/Add Configuration option of HP NetRAID Express Tools,
as described in the
HP NetRAID Series User Guide
in Information
Assistant.
3.
Use View/Add Configuration to examine both configurations, the one on
the drives and the one in NVRAM.
4.
Resolve the configuration mismatch by selecting one of those
configurations to use.
1 Logical Drive Failed
Problem: One logical drive failed to sign on.
Suggested solution:
1.
Verify that all physical drives are connected and powered on.
2.
Use a utility, such as HP NetRAID Assistant or HP NetRAID Config, to
determine which physical drives are not responding and thereby make the
logical drive unavailable.
3.
Correct the problem with the physical drive by reconnecting, replacing, or
rebuilding it.