HP LH4r Installation and configuration of the HP NetRAID, NetRAID-1 and NetRAI - Page 135
Warranty and Support
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12 Warranty and Support The hardware warranty below applies to components purchased as accessories. If your component was factory-installed as part of an HP NetServer model, refer to the warranty statement provided with your system documentation. Hardware Warranty This HP NetServer accessory is covered by a limited hardware warranty for a period of one year from receipt by the original end-user purchaser. Once installed in an HP NetServer, this accessory may carry the longer of either a one-year warranty or the remainder of the warranty period for the HP NetServer in which it is installed. This accessory may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty, and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. The customer may be required to run HP-supplied configuration and diagnostic programs before a replacement will be dispatched or an on-site visit is authorized. Refer to the warranty statement provided with your original HP NetServer system documentation for the warranty limitations, customer responsibilities, and other terms and conditions. Obtaining HP Repair and Telephone Support Please follow the installation instructions in this guide before calling for service. • U.S. and Canada: 1-970-635-1000 • Europe: +31-20-581-3330 Hewlett-Packard has offices in over 100 countries. If you are located outside these areas, check your local telephone directory for a Hewlett-Packard sales and service office, or authorized service representative. 127