HP Officejet Pro 1170c HP OfficeJet Pro 1175C - (English) User Guide - Page 100
Hewlett-Packard, Limited Warranty - 1175c
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Hewlett-Packard Limited Warranty 14 HP OfficeJet Pro 1170C, 1175C Duration of Limited Warranty (Hardware): 1 Year Duration of Limited Warranty (Software): 90 Days Duration of Limited Warranty (Print Cartridges): 90 Days To review a complete copy of your warranty, see "Warranty Information" in your HP OfficeJet Pro 1170C Series Toolbox. Warranty Service Express Service To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. For some repairs, the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP OfficeJet Pro. If you need to return your OfficeJet Pro to HP for repair, HP will expedite the repair of your unit by using an express delivery service to expedite the return of the repaired or exchanged unit. HP OfficeJet Pro User's Guide 14-1