HP Officejet Pro 1170c HP OfficeJet Pro 1175C - (English) User Guide - Page 95

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On-Screen Messages (Continued) Message Remove original from the document glass then press Select/Resume on the front panel. Your scan has been cancelled due to communication failure. Can't find all the necessary files to run WinFax PRO. What You Should Do An original sheet is already present on top of the document glass. Remove this original and press the Select/Resume button before you re-feed an original through the automatic document feeder. 1. If this is the first time you have attempted to scan from the OfficeJet Pro, the parallel cable between your computer may be loose or defective. Check both connections and try again. 2. A non-cable related communications error may have occurred. Select OK and restart the scan. You may need to restart your computer. You need to install Symantec WinFax PRO. Follow the instructions on page 13-3. 12-8 Troubleshooting

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12-8
Troubleshooting
Remove original from the
document glass then press
Select/Resume on the front
panel.
An original sheet is already present on top of the document
glass. Remove this original and press the Select/Resume
button before you re-feed an original through the automatic
document feeder.
Your scan has been
cancelled due to
communication failure.
1. If this is the first time you have attempted to scan from the
OfficeJet Pro, the parallel cable between your computer
may be loose or defective. Check both connections and try
again.
2. A non-cable related communications error may have
occurred. Select OK and restart the scan. You may need to
restart your computer.
Can’t find all the necessary
files to run WinFax PRO.
You need to install Symantec WinFax PRO. Follow the
instructions on page 13-3.
On-Screen Messages (Continued)
Message
What You Should Do