HP Photosmart 945 HP Photosmart 945 Digital Camera with HP Instant Share User - Page 113

Camera Self-diagnostic Tests

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Camera Self-diagnostic Tests If you think your camera may be defective or malfunctioning in some way, there is a diagnostic program (a set of eleven different tests) that you can run on the camera to try to determine the problem. The following things are tested on the camera; Flash, LEDs (lights), Buttons, Live View, LCD Color, Microdisplay, Audio Playback, Record Audio, Memory Card, and SDRAM. NOTE The test is in English only. 1 Turn off the camera. 2 Hold in the Flash button on the back of the camera. 3 Turn on the camera while continuing to MF press on the Flash button. You should see a blue screen titled CAMERA SELF- DIAGNOSTICS appear on the Image Display. 4 Follow the simple instructions on the Image Display to perform the set of tests. Some tests will tell you if the camera passed or failed, while other tests will make the camera do something, and you must check to see if the camera did it correctly. If any of the tests fail, note which one(s), so that you can provide this information when you contact HP Support. The entire set of tests takes only a few minutes to complete. 5 To exit the diagnostic program at any point, simply turn off the camera. Chapter 7: Troubleshooting and Support 113

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Chapter 7: Troubleshooting and Support
113
Camera Self-diagnostic Tests
If you think your camera may be defective or malfunctioning in
some way, there is a diagnostic program (a set of eleven
different tests) that you can run on the camera to try to
determine the problem. The following things are tested on the
camera; Flash, LEDs (lights), Buttons, Live View, LCD Color,
Microdisplay, Audio Playback, Record Audio, Memory Card,
and SDRAM.
NOTE
The test is in English only.
1
Turn off the camera.
2
Hold in the
Flash
button on the back of
the camera.
3
Turn on the camera while continuing to
press on the
Flash
button. You should
see a blue screen titled
CAMERA SELF-
DIAGNOSTICS
appear on the Image
Display.
4
Follow the simple instructions on the Image Display to
perform the set of tests. Some tests will tell you if the camera
passed or failed, while other tests will make the camera do
something, and you must check to see if the camera did it
correctly. If any of the tests fail, note which one(s), so that
you can provide this information when you contact HP
Support. The entire set of tests takes only a few minutes to
complete.
5
To exit the diagnostic program at any point, simply turn off
the camera.
MF