HP ProBook 630 Maintenance and Service Guide - Page 115

Sure Start unable to find valid BIOS Boot Block image

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NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you attempt to turn on the computer from an Off or Hibernated state, lights associated with the caps lock and num lock keys both blink six times, followed by a pause, and then continue in a repeating pattern. Sure Start unable to find valid BIOS Boot Block image This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup. You must use a service event to identify the source of the error and take appropriate corrective action. NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you attempt to turn on the computer from an Off or Hibernated state, lights associated with the caps lock and num lock keys both blink seven times, followed by a pause, and then continue in a repeating pattern. Sure Start has identified a problem (Manual Recovery Policy Set) This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup. HP Sure Start normally repairs this type of issue; however, on this computer HP Sure Start has been configured to operate in manual mode key sequence. To proceed with the repair, press and hold the following keys: esc + up arrow + down arrow. To avoid the need for this manual recovery step, set the HP Sure Start recovery policy to automatic. If this error reoccurs, you must use a service event to identify the source of the error and take appropriate corrective action. NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you attempt to turn on the computer from an Off or Hibernated state, lights associated with the caps lock and num lk keys both blink eight times, followed by a pause, and then continue in a repeating pattern. POST error messages and user actions Use this information to determine the meaning of POST error messages. Table 7-54 POST error messages and user actions to address the error Test description Failure descriptions Error code Possible user actions Product information Invalid value 00A Contact support for assistance. Startup test Memory module 200 Attempt to reseat the memory module and then repeat the test. Search http://www.hp.com/support for details about troubleshooting issues related to the memory module. If the memory module still fails, contact support. Startup test Hard Disk 1 SMART 301 Attempt to reseat the hard drive and repeat the test. The hard disk drive might have failed. Contact support for assistance. Startup test Hard Disk 2 SMART 302 The hard drive might have failed. Contact support for assistance. Startup test Hard Disk 1 Quick 303 The hard drive might have failed. Contact support for assistance. Startup test Hard Disk 2 Quick 304 The hard drive might have failed. Contact support for assistance. Run-in test Memory module 200 Attempt to reseat the memory module and then repeat the test. Search http://www.hp.com/support for details about troubleshooting issues related to the memory module. If the memory module still fails, contact support. Run-in test Hard Disk 1 SMART 301 Attempt to reseat the hard drive and repeat the test. Additional information 103

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NOTE:
The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an Off or Hibernated state, lights associated with the
caps lock
and
num lock
keys both
blink six times
, followed by a pause, and then continue in a repeating pattern.
Sure Start unable to find valid BIOS Boot Block image
This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup. You
must use a service event to identify the source of the error and take appropriate corrective action.
NOTE:
The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an Off or Hibernated state, lights associated with the
caps lock
and
num lock
keys both
blink seven times
, followed by a pause, and then continue in a repeating pattern.
Sure Start has identified a problem (Manual Recovery Policy Set)
This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup. HP Sure
Start normally repairs this type of issue; however, on this computer HP Sure Start has been configured to
operate in manual mode key sequence.
To proceed with the repair, press and hold the following keys:
esc + up arrow + down arrow
. To avoid the need
for this manual recovery step, set the HP Sure Start recovery policy to automatic. If this error reoccurs, you
must use a service event to identify the source of the error and take appropriate corrective action.
NOTE:
The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an Off or Hibernated state, lights associated with the
caps lock
and
num lk
keys both
blink eight times
, followed by a pause, and then continue in a repeating pattern.
POST error messages and user actions
Use this information to determine the meaning of POST error messages.
Table 7-54
POST error messages and user actions to address the error
Test description
Failure descriptions
Error code
Possible user actions
Product
information
Invalid value
00A
Contact support for assistance.
Startup test
Memory module
200
Attempt to reseat the memory module and then repeat the test.
Search
support
for details about troubleshooting
issues related to the memory module.
If the memory module still fails, contact support.
Startup test
Hard Disk 1 SMART
301
Attempt to reseat the hard drive and repeat the test.
The hard disk drive might have failed. Contact support for assistance.
Startup test
Hard Disk 2 SMART
302
The hard drive might have failed. Contact support for assistance.
Startup test
Hard Disk 1 Quick
303
The hard drive might have failed. Contact support for assistance.
Startup test
Hard Disk 2 Quick
304
The hard drive might have failed. Contact support for assistance.
Run-in test
Memory module
200
Attempt to reseat the memory module and then repeat the test.
Search
support
for details about troubleshooting
issues related to the memory module.
If the memory module still fails, contact support.
Run-in test
Hard Disk 1 SMART
301
Attempt to reseat the hard drive and repeat the test.
Additional information
103