HP ProBook 630 Maintenance and Service Guide - Page 69

POST error messages

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Table 7-7 Blinking light codes and what they mean (continued) Blink codes Error Caps and num lk lights = 3 blinks Memory module error Caps and num lk lights = 4 blinks Graphics controller error Caps and num lk lights = 5 blinks System board error Caps and num lk lights = 6 blinks Intel Trusted Execution Technology (TXT) Error Caps and num lk lights = 7 blinks Sure Start unable to find valid BIOS Boot Block image Caps and num lk lights = 8 blinks Sure Start has identified a problem (Manual Recovery Policy Set) POST error messages The Power-On Self-Test (POST) is a series of diagnostic tests that runs automatically when the computer is turned on. If the POST encounters a problem, visual error messages are displayed before the operating system starts. POST checks the following items to ensure that the computer system is functioning properly: ● Memory ● Processors ● BIOS ● Mass storage devices ● Fans The following table describes errors encountered during HP PC Hardware Diagnostics (UEFI). Table 7-8 System diagnostics failure codes and actions to address the failure Test description Failure description Error code Suggested user actions Startup Test Memory module 200 Attempt to reseat the memory module, and then repeat the test. For details on troubleshooting issues related to the memory module, search for support documentation at http://www.hp.com/support. Startup Test Hard Disk 1 SMART 301 Attempt to reseat the hard drive, and repeat the test. The hard drive may have failed. Boot Device Manager Boot device not found 3F0 Reset BIOS. Then reseat the hard drive, and repeat the test. BIOS Recovery BIOS Recovery Occurred 500 This message indicates that BIOS recovery was completed successfully. No further action is required. BIOS Application BIOS Application Error 501 The BIOS installation may have become corrupted. Download the latest version of the BIOS and install it. If reinstalling the BIOS fails, contact support for further assistance. CMOS Recovery CMOS Recovery Occurred 502 This message indicates that CMOS recovery was completed successfully. No further action is required. Battery Check Primary Battery Replace 601 This message indicates that the primary battery has very low capacity. Search for support documentation at General troubleshooting steps 57

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Table 7-7
Blinking light codes and what they mean (continued)
Blink codes
Error
Caps and num lk lights = 3 blinks
Memory module error
Caps and num lk lights = 4 blinks
Graphics controller error
Caps and num lk lights = 5 blinks
System board error
Caps and num lk lights = 6 blinks
Intel Trusted Execution Technology (TXT) Error
Caps and num lk lights = 7 blinks
Sure Start unable to find valid BIOS Boot Block image
Caps and num lk lights = 8 blinks
Sure Start has identified a problem (Manual Recovery Policy Set)
POST error messages
The Power-On Self-Test (POST) is a series of diagnostic tests that runs automatically when the computer is
turned on. If the POST encounters a problem, visual error messages are displayed before the operating
system starts.
POST checks the following items to ensure that the computer system is functioning properly:
●
Memory
●
Processors
●
BIOS
●
Mass storage devices
●
Fans
The following table describes errors encountered during HP PC Hardware Diagnostics (UEFI).
Table 7-8
System diagnostics failure codes and actions to address the failure
Test description
Failure description
Error
code
Suggested user actions
Startup Test
Memory module
200
Attempt to reseat the memory module, and then repeat the test.
For details on troubleshooting issues related to the memory
module, search for support documentation at
support
.
Startup Test
Hard Disk 1 SMART
301
Attempt to reseat the hard drive, and repeat the test. The hard
drive may have failed.
Boot Device Manager
Boot device not found
3F0
Reset BIOS. Then reseat the hard drive, and repeat the test.
BIOS Recovery
BIOS Recovery Occurred
500
This message indicates that BIOS recovery was completed
successfully. No further action is required.
BIOS Application
BIOS Application Error
501
The BIOS installation may have become corrupted. Download the
latest version of the BIOS and install it.
If reinstalling the BIOS fails, contact support for further
assistance.
CMOS Recovery
CMOS Recovery Occurred
502
This message indicates that CMOS recovery was completed
successfully. No further action is required.
Battery Check
Primary Battery Replace
601
This message indicates that the primary battery has very low
capacity. Search for support documentation at
General troubleshooting steps
57