IBM 88643RU Service Guide - Page 134

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 035-265-0nn Adapter Communication error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 035-266-0nn Adapter CPU test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 035-267-0nn Adapter Local RAM test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 035-268-0nn Adapter NVSRAM test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 035-269-0nn Adapter Cache test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 035-271-0nn Adapter XOR engine test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 035-272-0nn Adapter Drive test error. Replace the attached drive. 035-273-0nn Adapter Drive error. Replace the attached drive. 035-274-0nn Adapter Parameters set error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 035-275-001 Adapter Communication error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 035-276-001 Adapter CPU test error. 1. Update the RAID controller firmware (see "Updating the firmware" on page 13). 2. Reseat and, if necessary, replace the RAID controller. 118 IBM System x3850 Type 8864: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8864,”
on
page
23
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
035-265-0nn
Adapter
Communication
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
035-266-0nn
Adapter
CPU
test
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
035-267-0nn
Adapter
Local
RAM
test
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
035-268-0nn
Adapter
NVSRAM
test
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
035-269-0nn
Adapter
Cache
test
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
035-271-0nn
Adapter
XOR
engine
test
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
035-272-0nn
Adapter
Drive
test
error.
Replace
the
attached
drive.
035-273-0nn
Adapter
Drive
error.
Replace
the
attached
drive.
035-274-0nn
Adapter
Parameters
set
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
035-275-001
Adapter
Communication
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
035-276-001
Adapter
CPU
test
error.
1.
Update
the
RAID
controller
firmware
(see
“Updating
the
firmware”
on
page
13).
2.
Reseat
and,
if
necessary,
replace
the
RAID
controller.
118
IBM
System
x3850
Type
8864:
Problem
Determination
and
Service
Guide