IBM 88643RU Service Guide - Page 153

IBM 88643RU - System x3850 - 8864 Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. System-error log message Action Machine check asserted for Card or Link SPINT, Quad Bus B 1. Reseat microprocessor 3 and 4. 2. Replace microprocessor 3 or 4. 3. Replace the microprocessor board. Machine check asserted for Card or Link SPINT, CPU Card 1. Reseat the microprocessors and microprocessor board. 2. Replace the microprocessor board. Machine check asserted for Card or Link SPINT, I/O Bus Interface 1. Reseat the adapter cards. 2. Reseat the microprocessor board. 3. Replace the adapters. 4. Replace the PCIX board. 5. Replace the microprocessor board. Machine check asserted for Card or Link SPINT, System, PCI Card, Super I/O Card 1. Reseat the Super I/O board. 2. Replace the Super I/O board. 3. Replace the PCI board. Machine check asserted for Card or Link SPINT, System, PCI Card, Super I/O Card, RAID Card 1. Reseat the Super I/O board and ServeRAID 8i adapter (if installed). 2. Replace the ServeRAID 8i adapter. 3. Replace the Super I/O board. 4. Replace the PCI board. Machine check asserted for PCI Card or Slot X - 1. Reseat the adapter in slot X. SPINT 2. Replace the adapter in slot X. 3. Replace the PCI board. SPINT reported a Machine Check on Memory Card = X Replace CPU board 1. Reseat the memory card X. 2. Replace the memory card X. 3. Replace the microprocessor board. SPINT reported a Machine Check on Memory Card X, DIMM Y. 1. Reseat DIMM Y 2. Replace DIMM Y 3. Replace memory card X 4. Replace CPU board Memory Card x inserted Information only; if the message persists: Note: Make sure you re-enable the memory in the Configuration/Setup Utility program. See, "Memory problems" on page 93 1. Make sure that the memory card lever is securely latched. 2. Reseat the memory card. Chapter 5. Diagnostics 137

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8864,”
on
page
23
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
System-error
log
message
Action
Machine
check
asserted
for
Card
or
Link
-
SPINT,
Quad
Bus
B
1.
Reseat
microprocessor
3
and
4.
2.
Replace
microprocessor
3
or
4.
3.
Replace
the
microprocessor
board.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
CPU
Card
1.
Reseat
the
microprocessors
and
microprocessor
board.
2.
Replace
the
microprocessor
board.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
I/O
Bus
Interface
1.
Reseat
the
adapter
cards.
2.
Reseat
the
microprocessor
board.
3.
Replace
the
adapters.
4.
Replace
the
PCIX
board.
5.
Replace
the
microprocessor
board.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
System,
PCI
Card,
Super
I/O
Card
1.
Reseat
the
Super
I/O
board.
2.
Replace
the
Super
I/O
board.
3.
Replace
the
PCI
board.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
System,
PCI
Card,
Super
I/O
Card,
RAID
Card
1.
Reseat
the
Super
I/O
board
and
ServeRAID
8i
adapter
(if
installed).
2.
Replace
the
ServeRAID
8i
adapter.
3.
Replace
the
Super
I/O
board.
4.
Replace
the
PCI
board.
Machine
check
asserted
for
PCI
Card
or
Slot
X
-
SPINT
1.
Reseat
the
adapter
in
slot
X.
2.
Replace
the
adapter
in
slot
X.
3.
Replace
the
PCI
board.
SPINT
reported
a
Machine
Check
on
Memory
Card
=
X
Replace
CPU
board
1.
Reseat
the
memory
card
X.
2.
Replace
the
memory
card
X.
3.
Replace
the
microprocessor
board.
SPINT
reported
a
Machine
Check
on
Memory
Card
X,
DIMM
Y.
1.
Reseat
DIMM
Y
2.
Replace
DIMM
Y
3.
Replace
memory
card
X
4.
Replace
CPU
board
Memory
Card
x
inserted
Information
only;
if
the
message
persists:
Note:
Make
sure
you
re-enable
the
memory
in
the
Configuration/Setup
Utility
program.
See,
“Memory
problems”
on
page
93
1.
Make
sure
that
the
memory
card
lever
is
securely
latched.
2.
Reseat
the
memory
card.
Chapter
5.
Diagnostics
137