IBM 88643RU Service Guide - Page 82

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Beep code Description Action 3-3-2 Critical SMBUS error occurred. 1. Disconnect power cord, wait 30 seconds, and retry. 2. Reseat the following components: a. DIMM b. Memory card c. Microprocessor tray d. I/O board 3. Replace the following components one at a time, in the order shown, restarting the server each time. a. DIMM b. Memory card c. (Trained service technician only) Microprocessor tray d. I/O board 3-3-3 No operational memory in system. Note: Make sure you re-enable the memory in the Configuration/Setup Utility program. See, "Memory problems" on page 93 1. Make sure that all memory cards contain the correct number of DIMMs; install or reseat DIMMS; then, restart the server. 2. Reseat the following components: a. DIMM b. Memory card c. Microprocessor tray 3. Replace the following components one at a time, in the order shown, restarting the server each time. a. DIMM b. Memory card c. (Trained service technician only) Microprocessor tray Two short beeps Information only, configuration has changed. 1. Run the Configuration/Setup Utility program. 2. Run the diagnostic programs. 66 IBM System x3850 Type 8864: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8864,”
on
page
23
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Beep
code
Description
Action
3-3-2
Critical
SMBUS
error
occurred.
1.
Disconnect
power
cord,
wait
30
seconds,
and
retry.
2.
Reseat
the
following
components:
a.
DIMM
b.
Memory
card
c.
Microprocessor
tray
d.
I/O
board
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
DIMM
b.
Memory
card
c.
(Trained
service
technician
only)
Microprocessor
tray
d.
I/O
board
3-3-3
No
operational
memory
in
system.
Note:
Make
sure
you
re-enable
the
memory
in
the
Configuration/Setup
Utility
program.
See,
“Memory
problems”
on
page
93
1.
Make
sure
that
all
memory
cards
contain
the
correct
number
of
DIMMs;
install
or
reseat
DIMMS;
then,
restart
the
server.
2.
Reseat
the
following
components:
a.
DIMM
b.
Memory
card
c.
Microprocessor
tray
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
DIMM
b.
Memory
card
c.
(Trained
service
technician
only)
Microprocessor
tray
Two
short
beeps
Information
only,
configuration
has
changed.
1.
Run
the
Configuration/Setup
Utility
program.
2.
Run
the
diagnostic
programs.
66
IBM
System
x3850
Type
8864:
Problem
Determination
and
Service
Guide