IBM 88643RU Service Guide - Page 96
IBM 88643RU - System x3850 - 8864 Manual
UPC - 000435958211
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 00019504 Processor 4 is not functioning; check VRM and processor LEDs. 1. Reseat the following components: a. Microprocessor tray b. VRM 4 c. (Trained service technician only) Microprocessor 4 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. VRM 4 b. (Trained service technician only) Microprocessor 4 c. (Trained service technician only) Microprocessor tray 00019701 Processor 1 failed BIST. 1. Reseat the following components: a. (Trained service technician only) Microprocessor 1 b. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor 1 b. (Trained service technician only) Microprocessor tray 00019702 Processor 2 failed BIST. 1. Reseat the following components: a. (Trained service technician only) Microprocessor 2 b. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor 2 b. (Trained service technician only) Microprocessor tray 80 IBM System x3850 Type 8864: Problem Determination and Service Guide