IBM 88643RU Service Guide - Page 89

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 101, 102 Tick timer internal interrupt, internal timer channel 2. 1. Reseat the I/O board. 2. Replace the I/O board. 114 Adapter read-only memory (ROM) error. 1. Remove all adapters and reinstall them one at a time, restarting the server each time, to identify the failing adapter; then, replace the failing adapter. 2. Reseat the microprocessor tray. 3. Reseat the I/O board. 4. (Trained service technician only) Replace the microprocessor tray. 5. Replace the I/O board. 151 Real-time clock error. 1. Reseat the following components: a. Battery b. I/O board 2. Clear CMOS. See "I/O board internal connectors and jumpers" on page 8. 3. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 161 Real-time clock battery error. 1. Reseat the following components: a. Battery b. I/O board 2. Clear CMOS. See "I/O board internal connectors and jumpers" on page 8. 3. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 162 Device configuration error. 1. Run the Configuration/Setup Utility program, select Load Default Settings, and save the settings. 2. Reseat the following components: a. Battery b. Failing device c. I/O board 3. Remove the battery for 60 minutes; then, reinstall the battery and restart the server. 4. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. Chapter 5. Diagnostics 73

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8864,”
on
page
23
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
101,
102
Tick
timer
internal
interrupt,
internal
timer
channel
2.
1.
Reseat
the
I/O
board.
2.
Replace
the
I/O
board.
114
Adapter
read-only
memory
(ROM)
error.
1.
Remove
all
adapters
and
reinstall
them
one
at
a
time,
restarting
the
server
each
time,
to
identify
the
failing
adapter;
then,
replace
the
failing
adapter.
2.
Reseat
the
microprocessor
tray.
3.
Reseat
the
I/O
board.
4.
(Trained
service
technician
only)
Replace
the
microprocessor
tray.
5.
Replace
the
I/O
board.
151
Real-time
clock
error.
1.
Reseat
the
following
components:
a.
Battery
b.
I/O
board
2.
Clear
CMOS.
See
“I/O
board
internal
connectors
and
jumpers”
on
page
8.
3.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
161
Real-time
clock
battery
error.
1.
Reseat
the
following
components:
a.
Battery
b.
I/O
board
2.
Clear
CMOS.
See
“I/O
board
internal
connectors
and
jumpers”
on
page
8.
3.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
162
Device
configuration
error.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
2.
Reseat
the
following
components:
a.
Battery
b.
Failing
device
c.
I/O
board
3.
Remove
the
battery
for
60
minutes;
then,
reinstall
the
battery
and
restart
the
server.
4.
Replace
the
components
listed
in
step
2
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
Chapter
5.
Diagnostics
73