IBM 88643RU Service Guide - Page 97

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 00019703 Processor 3 failed BIST. 1. Reseat the following components: a. (Trained service technician only) Microprocessor 3 b. VRM3 c. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor 3 b. VRM3 c. (Trained service technician only) Microprocessor tray 00019704 Processor 4 failed BIST. 1. Reseat the following components: a. (Trained service technician only) Microprocessor 4 b. VRM4 c. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor 4 b. VRM4 c. (Trained service technician only) Microprocessor tray 00180100 A PCI adapter has requested memory resources that are not available. 1. Change the order of the adapters in the PCI slots. Make sure that the boot device is positioned early in the scan order (see the User's Guide for information about the scan order). 2. Make sure that the settings for the PCI adapter and all other adapters in the Configuration/Setup Utility program are correct. If the memory resource settings are not correct, change them. 3. If all memory resources are being used, remove an adapter to make memory available to the PCI adapter. Disabling the BIOS on the adapter should correct the error. See the documentation that comes with the adapter. Chapter 5. Diagnostics 81