IBM 88643RU Service Guide - Page 136
logical
UPC - 000435958211
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 089-xxx-0nn Failed microprocessor test, where nn=APIC ID. APIC ID (physical mode) Microprocessor 00, 01, 02, 03 1 04, 05, 06, 07 2 10, 11, 12, 13 3 14, 15, 16, 17 4 APIC ID (logical mode) Microprocessor 1. Reseat the following components: a. (Trained service technician only) Microprocessor nn b. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor nn b. (Trained service technician only) Microprocessor tray 00, 01, 02, 03 1 24, 25, 26, 27 2 10, 11, 12, 13 3 155-xxx-xxx 34, 35, 36, 37 4 Failed Active Memory™ latch test. Note: Make sure you re-enable the memory in the Configuration/Setup Utility program. See, "Memory problems" on page 93 1. Reseat the memory card. 2. Replace the memory card. 166-051-000 System Management: Failed. Unable to communicate with ASM. It may be busy. Run the test again. 1. Update the firmware (BIOS, service processor, and diagnostics; see "Updating the firmware" on page 13). 2. Run the diagnostic test again. 3. Correct other error conditions (including failed systems-management tests and items that are logged in the Remote Supervisor Adapter II SlimLine system-error log) and retry. 4. Disconnect all server and option power cords from the server, wait 30 seconds, reconnect the power cords, and retry. 5. Reseat the Remote Supervisor Adapter II SlimLine. 6. Replace the Remote Supervisor Adapter II SlimLine. 120 IBM System x3850 Type 8864: Problem Determination and Service Guide