IBM 88643RU Service Guide - Page 94
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 5962 IDE CD or DVD drive configuration error. 1. Run the Configuration/Setup Utility program and load the default settings (see "Configuration/Setup Utility menu choices" on page 15). 2. Reseat the following components: a. CD or DVD drive cable b. CD or DVD drive c. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 8603 Pointing-device error. 1. Reseat the following components: a. Pointing device b. I/O board 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 0001295 ECC circuit check. 1. Reseat the following components: a. DIMM b. Memory card 2. Replace the components in step 1 one at a time, in the order shown, restarting the server each time. 00012000 Processor machine check error. 1. Reseat the following components: a. (Trained service technician only) Microprocessor b. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor b. (Trained service technician only) Microprocessor tray 78 IBM System x3850 Type 8864: Problem Determination and Service Guide