IBM 88643RU Service Guide - Page 152

IBM 88643RU - System x3850 - 8864 Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. System-error log message Action IB MR Reg 1.8V Power Good Fault 1. Reseat the microprocessor tray. 2. Reseat the memory cards. 3. (Trained service technician only) Replace the microprocessor tray. Invalid CPU configuration Make sure that the microprocessors have been installed in the correct order (see "Removing and installing a microprocessor" on page 55). Invalid Fan configuration Replace any missing or failed fans. IP address of default gateway modified from x.x.x.x Information only IP address of network interface modified from x.x.x.x Information only IP subnet mask of network interface modified from x.x.x.x Information only Loader Watchdog Triggered 1. Reconfigure the loader watchdog timer to be a higher value (twice the normal operating-system boot time). 2. Install the Remote Supervisor Adapter II SlimLine device driver for the operating system. 3. Disable the loader watchdog. 4. Check the integrity of the installed operating system. 5. Reinstall the operating system with the applicable device drivers. Machine check asserted - SPINT, North Bridge Information only, Just an indication of who reported the SPINT first. Machine check asserted - SPINT, PCI Bridge A Information only. Just an indication of who reported the SPINT first. Machine check asserted - SPINT, PCI Bridge B Information only. Just an indication of who reported the SPINT first. Machine check asserted - SPINT, Remote CheckStop Information only. Just an indication of who reported the SPINT first. Machine check asserted for Card or Link SPINT, Remote Node, Link 1 Information only. The machine check was reported by the node connected to scalability port 1. Machine check asserted for Card or Link SPINT, Remote Node, Link 2 Information only. The machine check was reported by the node connected to scalability port 2. Machine check asserted for Card or Link SPINT, Remote Node, Link 3 Information only. The machine check was reported by the node connected to scalability port 3. Machine check asserted for Card or Link SPINT, Scalability 1. Reseat the scalability cables and microprocessor board. 2. Replace the scalability cables 3. Replace the scalability cartridge assembly. 4. Replace the microprocessor board. Machine check asserted for Card or Link SPINT, Quad Bus A 1. Reseat microprocessor 1 and 2. 2. Replace microprocessor 1 or 2. 3. Replace the microprocessor board. 136 IBM System x3850 Type 8864: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8864,”
on
page
23
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
System-error
log
message
Action
IB
MR
Reg
1.8V
Power
Good
Fault
1.
Reseat
the
microprocessor
tray.
2.
Reseat
the
memory
cards.
3.
(Trained
service
technician
only)
Replace
the
microprocessor
tray.
Invalid
CPU
configuration
Make
sure
that
the
microprocessors
have
been
installed
in
the
correct
order
(see
“Removing
and
installing
a
microprocessor”
on
page
55).
Invalid
Fan
configuration
Replace
any
missing
or
failed
fans.
IP
address
of
default
gateway
modified
from
x.x.x.x
Information
only
IP
address
of
network
interface
modified
from
x.x.x.x
Information
only
IP
subnet
mask
of
network
interface
modified
from
x.x.x.x
Information
only
Loader
Watchdog
Triggered
1.
Reconfigure
the
loader
watchdog
timer
to
be
a
higher
value
(twice
the
normal
operating-system
boot
time).
2.
Install
the
Remote
Supervisor
Adapter
II
SlimLine
device
driver
for
the
operating
system.
3.
Disable
the
loader
watchdog.
4.
Check
the
integrity
of
the
installed
operating
system.
5.
Reinstall
the
operating
system
with
the
applicable
device
drivers.
Machine
check
asserted
-
SPINT,
North
Bridge
Information
only,
Just
an
indication
of
who
reported
the
SPINT
first.
Machine
check
asserted
-
SPINT,
PCI
Bridge
A
Information
only.
Just
an
indication
of
who
reported
the
SPINT
first.
Machine
check
asserted
-
SPINT,
PCI
Bridge
B
Information
only.
Just
an
indication
of
who
reported
the
SPINT
first.
Machine
check
asserted
-
SPINT,
Remote
CheckStop
Information
only.
Just
an
indication
of
who
reported
the
SPINT
first.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
Remote
Node,
Link
1
Information
only.
The
machine
check
was
reported
by
the
node
connected
to
scalability
port
1.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
Remote
Node,
Link
2
Information
only.
The
machine
check
was
reported
by
the
node
connected
to
scalability
port
2.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
Remote
Node,
Link
3
Information
only.
The
machine
check
was
reported
by
the
node
connected
to
scalability
port
3.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
Scalability
1.
Reseat
the
scalability
cables
and
microprocessor
board.
2.
Replace
the
scalability
cables
3.
Replace
the
scalability
cartridge
assembly.
4.
Replace
the
microprocessor
board.
Machine
check
asserted
for
Card
or
Link
-
SPINT,
Quad
Bus
A
1.
Reseat
microprocessor
1
and
2.
2.
Replace
microprocessor
1
or
2.
3.
Replace
the
microprocessor
board.
136
IBM
System
x3850
Type
8864:
Problem
Determination
and
Service
Guide