Home » IBM Manuals » Servers » IBM 88643RU » Manual Viewer

IBM 88643RU Service Guide - Page 48

information, Battery

UPC - 000435958211

Add to My Manuals
Save this manual to your list of manuals

Page 48 highlights

2. If you are installing or replacing a non-hot-swap component, turn off the server and all peripheral devices, and disconnect the power cords and all external cables. 3. Slide the server out of the rack until the slide rails lock into place. Top cover Cover release latch Bezel xSerier 365 4. Lift the cover-release latch. The cover slides to the rear approximately 13 mm (0.5 inch). Lift the cover off the server. Attention: For proper cooling and airflow, replace the top cover before turning on the server. Operating the server for more than 2 minutes with the top cover removed might damage server components. 5. Press on the bezel retention tabs at the top edge of the bezel, and pull the top of the bezel slightly away from the server. 6. Lift the bezel up to release the tabs at the bottom edge of the bezel. Tier 1 CRU information Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. Battery The following notes describe information that you must consider when replacing the battery in the server. v When replacing the battery, you must replace it with a lithium battery of the same type from the same manufacturer. v To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. v After you replace the battery, you must reconfigure the system and reset the system date and time. v To avoid possible danger, read and follow the following safety statement. Statement 2: 32 IBM System x3850 Type 8864: Problem Determination and Service Guide

Section	Page
Contents	5
Safety	9
Guidelines for trained service technicians	10
Inspecting for unsafe conditions	10
Guidelines for servicing electrical equipment	10
Safety statements	12
Chapter 1. Introduction	17
Related documentation	17
Notices and statements in this document	18
Features and specifications	19
Server controls, LEDs, and connectors	20
Front view	20
Rear view	22
System-board layouts	24
I/O board internal connectors and jumpers	24
Memory-card connectors	25
Memory-card LEDs	25
Microprocessor-board connectors and LEDs	26
PCI board connectors	26
PCI board LEDs	27
SAS-backplane connectors	27
Chapter 2. Configuration information and instructions	29
Updating the firmware	29
Configuring the server	29
Using the ServerGuide Setup and Installation CD	30
Using the Configuration/Setup Utility program	30
Starting the Configuration/Setup Utility program	30
Configuration/Setup Utility menu choices	31
Passwords	34
Installing and using the baseboard management controller utility programs	35
Using the SAS/SATA Configuration Utility program	36
Configuring the Ethernet controller	36
Using the PXE boot agent utility program	36
Using the ServeRAID configuration programs	37
Chapter 3. Parts listing, Type 8864	39
Server replaceable units	40
Power cords	42
Chapter 4. Removing and replacing server components	45
Installation guidelines	45
System reliability guidelines	46
Working inside the server with the power on	46
Handling static-sensitive devices	47
Returning a device or component	47
Removing the cover and bezel	47
Tier 1 CRU information	48
Battery	48
DVD Drive	50
Hot-swap fan	50
Hot-swap power supply	52
Memory module	54
Active Memory	56
Removing and replacing a memory card	57
Installing memory modules	58
Tier 2 CRU information	64
Operator information panel assembly	64
I/O board	65
Replacing the I/O board	65
PCI adapter guide	66
Power-supply structure	67
SAS backplane	69
FRU information	70
Front-panel assembly	70
Microprocessor tray and microprocessor	70
Removing and installing a microprocessor	71
Thermal grease	74
PCI board assembly	75
PCI switch card assembly	76
Power backplane	77
Chapter 5. Diagnostics	79
Diagnostic tools	79
POST	79
POST beep codes	80
Beep code descriptions	80
No-beep symptoms	85
Error logs	86
Viewing error logs from the Configuration/Setup Utility program	87
Viewing the BMC log from the diagnostic programs	88
POST error codes	88
Checkout procedure	102
About the checkout procedure	102
Performing the checkout procedure	103
(Trained service technicians only) Checkpoint codes	104
Problem isolation tables	104
CD or DVD drive problems	105
General problems	105
Hard disk drive problems	106
Intermittent problems	106
Keyboard, mouse, or pointing-device problems	107
USB keyboard, mouse, or pointing-device problems	108
Memory problems	109
Microprocessor problems	110
Monitor problems	110
Optional-device problems	113
Power problems	114
Serial port problems	115
ServerGuide problems	116
Software problems	116
Universal Serial Bus (USB) port problems	117
Video problems	117
Light path diagnostics	117
Light path diagnostic LEDs	120
Remind button	124
Power-supply LEDs	124
Diagnostic programs, messages, and error codes	126
Real-time diagnostics	127
Running the on-board diagnostic programs	127
Diagnostic text messages	128
Viewing the test log	128
Diagnostic error codes	128
Recovering from a BIOS update failure	145
System-error log messages	146
POST and SMI error messages	158
Solving SCSI problems	170
Solving power problems	171
Solving Ethernet controller problems	171
Solving undetermined problems	172
Problem determination tips	173
Calling IBM for service	174
Appendix A. Getting help and technical assistance	177
Before you call	177
Using the documentation	177
Getting help and information from the World Wide Web	178
Software service and support	178
Hardware service and support	178
IBM Taiwan product service	178
Appendix B. Notices	179
Trademarks	179
Important notes	180
Product recycling and disposal	181
Battery return program	182
Electronic emission notices	183
Federal Communications Commission (FCC) statement	183
Industry Canada Class A emission compliance statement	183
Australia and New Zealand Class A statement	183
United Kingdom telecommunications safety requirement	183
European Union EMC Directive conformance statement	184
Taiwanese Class A warning statement	184
Chinese Class A warning statement	184
Japanese Voluntary Control Council for Interference (VCCI) statement	184

Match case Limit results 1 per page

you

are

installing

replacing

non-hot-swap

component,

turn

off

the

server

and

all

peripheral

devices,

and

disconnect

the

power

cords

and

all

external

cables.

Slide

the

server

out

the

rack

until

the

slide

rails

lock

into

place.

Bezel

Top cover

Cover release

latch

Lift

the

cover-release

latch.

The

cover

slides

the

rear

approximately

(0.5

inch).

Lift

the

cover

off

the

server.

Attention:

For

proper

cooling

and

airflow,

replace

the

top

cover

before

turning

the

server.

Operating

the

server

for

than

minutes

with

the

top

cover

removed

might

damage

server

components.

Press

the

bezel

retention

tabs

the

top

edge

the

bezel,

and

pull

the

top

the

bezel

slightly

away

from

the

server.

Lift

the

bezel

release

the

tabs

the

bottom

edge

the

bezel.

Tier

CRU

information

Installation

Tier

CRUs

your

responsibility.

IBM

installs

Tier

CRU

your

request,

you

will

charged

for

the

installation.

Battery

The

following

notes

describe

information

that

you

must

consider

when

replacing

the

battery

the

server.

When

replacing

the

battery,

you

must

replace

with

lithium

battery

the

same

type

from

the

same

manufacturer.

order

replacement

batteries,

call

1-800-772-2227

within

the

United

States,

and

1-800-465-7999

1-800-465-6666

within

Canada.

Outside

the

U.S.

and

Canada,

call

your

IBM

reseller

IBM

marketing

representative.

After

you

replace

the

battery,

you

must

reconfigure

the

system

and

reset

the

system

date

and

time.

avoid

possible

danger,

read

and

the

following

safety

statement.

Statement

IBM

System

x3850

Type

8864:

Problem

Determination

and

Service

Guide