IBM HS22 User Guide - Page 94

Using the documentation, Getting help and information from the World Wide Web

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of determining a solution to your problem by making the pertinent information available to IBM service quickly and efficiently. IBM service technicians can start working on your solution as soon as you have completed and submitted an Electronic Service Request. Using the documentation Information about your IBM system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/systems/support/. You can find the most up-to-date information for BladeCenter products at http://publib.boulder.ibm.com/infocenter/bladectr/documentation/index.jsp. Getting help and information from the World Wide Web On the World Wide Web, up-to-date information about IBM systems, optional devices, services, and support is available at http://www.ibm.com/systems/ support/. You can find the most up-to-date product information for BladeCenter products at http://publib.boulder.ibm.com/infocenter/bladectr/documentation/index.jsp. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with your IBM products. For information about which products are supported by Support Line in your country or region, see http://publib.boulder.ibm.com/infocenter/bladectr/ documentation/index.jsp. For more information about Support Line and other IBM services, see http://www.ibm.com/services/us/index.wss or see http://www.ibm.com/ planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). Hardware service and support You can receive hardware service through your IBM reseller or IBM Services. To locate a reseller authorized by IBM to provide warranty service, go to http://www.ibm.com/partnerworld/ and click Find Business Partners on the right side of the page. For IBM support telephone numbers, see http://www.ibm.com/planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). 80 BladeCenter HS22 Type 7870, 1936, and 1911: Installation and User's Guide

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of determining a solution to your problem by making the pertinent information
available to IBM service quickly and efficiently. IBM service technicians can start
working on your solution as soon as you have completed and submitted an
Electronic Service Request.
Using the documentation
Information about your IBM system and preinstalled software, if any, or optional
device is available in the documentation that comes with the product. That
documentation can include printed documents, online documents, readme files,
and help files.
See the troubleshooting information in your system documentation for instructions
for using the diagnostic programs. The troubleshooting information or the
diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you
can get the latest technical information and download device drivers and updates.
To access these pages, go to http://www.ibm.com/systems/support/.
You can find the most up-to-date information for BladeCenter products at
Getting help and information from the World Wide Web
On the World Wide Web, up-to-date information about IBM systems, optional
devices, services, and support is available at http://www.ibm.com/systems/
support/.
You can find the most up-to-date product information for BladeCenter products at
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with your IBM products.
For information about which products are supported by Support Line in your
documentation/index.jsp.
For more information about Support Line and other IBM services, see
planetwide/ for support telephone numbers. In the U.S. and Canada, call
1-800-IBM-SERV (1-800-426-7378).
Hardware service and support
You can receive hardware service through your IBM reseller or IBM Services.
To locate a reseller authorized by IBM to provide warranty service, go to
Find Business Partners
on the
right side of the page. For IBM support telephone numbers, see
http://www.ibm.com/planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
80
BladeCenter HS22 Type 7870, 1936, and 1911: Installation and User's Guide