Lacie CloudBox User Manual - Page 161
f Getting Help, Installation Help, Software Updates - problems
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7.F GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Quick 1 Install Guide 2 Support Pages 3 User Manual 4 Customer Support Description Location Concise steps to follow for getting your Either a printed leaflet or accessory box and included in the product up and product box, or download PDF from the product page running Includes interactive troubleshooting topics for most common problems www.lacie.com/support/, select your product, then click the "Troubleshooting" tab Includes common troubleshooting topics See Troubleshooting Topics below Create an account on lacie.com, register your product, and fill out a support ticket Create an account here: www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help LaCie offer the best customer support, we encourage you to create an account and register your product at www.lacie.com/us/mystuff/login.htm? logout&rtn=mystuff. You can give us important feedback as well as receive updated information on your LaCie device. INSTALLATION HELP For quick tips on installing your LaCie CloudBox as well as Tutorials on how to use it, please go to the LaCie CloudBox Discover Page. SOFTWARE UPDATES LaCie releases firmware updates to improve the functionality of products. Please check for recent updates to the LaCie CloudBox firmware to ensure optimum product performance. See Update the LaCie CloudBox Firmware for details. CloudBox User Manual 161