Netgear DG834G DG834Gv4 Reference Manual - Page 131

Troubleshooting, Basic Functioning - red internet light

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Chapter 7 Troubleshooting This chapter gives information about troubleshooting your ADSL2+ Modem Wireless Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? • Have I connected the router correctly? Go to "Basic Functioning" on page 7-1. • I can't access the router's configuration with my browser. Go to "Troubleshooting Access to the Modem Router Main Menu" on page 7-3. • I've configured the router but I can't access the Internet. Go to "Troubleshooting the ISP Connection" on page 7-4. • I can't remember the router's configuration password. Go to "Restoring the Default Configuration and Password" on page 7-8. • I want to clear the configuration and start over again. Go to "Restoring the Default Configuration and Password" on page 7-8. Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on. 2. After approximately 10 seconds, verify that: a. The Power LED is still solid green. A red light indicates the unit has failed its power-on self-test (POST). 7-1 v2.0, September 2007

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7-1
v2.0, September 2007
Chapter 7
Troubleshooting
This chapter gives information about troubleshooting your ADSL2+ Modem Wireless Router.
After each problem description, instructions are provided to help you diagnose and solve the
problem. For the common problems listed, go to the section indicated.
•
Is the router on?
•
Have I connected the router correctly?
Go to
“Basic Functioning” on page 7-1
.
•
I can’t access the router’s configuration with my browser.
Go to
“Troubleshooting Access to the Modem Router Main Menu” on page 7-3
.
•
I’ve configured the router but I can’t access the Internet.
Go to
“Troubleshooting the ISP Connection” on page 7-4
.
•
I can’t remember the router’s configuration password.
Go to
“Restoring the Default Configuration and Password” on page 7-8
.
•
I want to clear the configuration and start over again.
Go to
“Restoring the Default Configuration and Password” on page 7-8
.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power
LED is on.
2.
After approximately 10 seconds, verify that:
a.
The Power LED is still solid green. A red light indicates the unit has failed its power-on
self-test (POST).