Netgear DG834G DG834Gv4 Reference Manual - Page 133

Troubleshooting Access to the Modem Router Main Menu, Refresh, admin, password, Apply, Reload - default login

Get Netgear DG834G - 54 Mbps Wireless ADSL Firewall Router PDF manuals and user guides
UPC - 606449029918
View all Netgear DG834G manuals
Add to My Manuals
Save this manual to your list of manuals

Page 133 highlights

ADSL2+ Modem Wireless Router DG834G Reference Manual Troubleshooting Access to the Modem Router Main Menu If you are unable to access the modem router main menu from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure your computer's IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer's address should be in the range of 192.168.0.2 to 192.168.0.254. See the online document listed in "Preparing a Computer for Network Access" in Appendix C to find your computer's IP address. Note: If your computer's IP address is shown as 169.254.x.x: Recent versions of Windows and MacOS generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer. • If your router's IP address was changed and you do not know the current IP address, clear the router's configuration to factory defaults. This will set the router's IP address to 192.168.0.1. This procedure is explained in "Using the Reset Button" on page 7-9. • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. • Try quitting the browser and launching it again. • Make sure you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when entering this information. If the router does not save changes you have made in the Web configuration interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the Web browser. The changes might have occurred, but the Web browser might be caching the old configuration. Troubleshooting 7-3 v2.0, September 2007

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
ADSL2+ Modem Wireless Router DG834G Reference Manual
Troubleshooting
7-3
v2.0, September 2007
Troubleshooting Access to the Modem Router Main Menu
If you are unable to access the modem router main menu from a computer on your local network,
check the following:
•
If you are using an Ethernet-connected computer, check the Ethernet connection between the
computer and the router as described in the previous section.
•
Make sure your computer’s IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your computer’s address should be in the range of
192.168.0.2 to 192.168.0.254. See the online document listed in
“Preparing a Computer for
Network Access” in Appendix C
to find your computer’s IP address.
•
If your router’s IP address was changed and you do not know the current IP address, clear the
router’s configuration to factory defaults. This will set the router’s IP address to 192.168.0.1.
This procedure is explained in
“Using the Reset Button” on page 7-9
.
•
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click
Refresh
to be sure that the Java applet is loaded.
•
Try quitting the browser and launching it again.
•
Make sure you are using the correct login information. The factory default login name is
admin
, and the password is
password
. Make sure that Caps Lock is off when entering this
information.
If the router does not save changes you have made in the Web configuration interface, check the
following:
•
When entering configuration settings, be sure to click the
Apply
button before moving to
another screen or tab, or your changes are lost.
•
Click the
Refresh
or
Reload
button in the Web browser. The changes might have occurred,
but the Web browser might be caching the old configuration.
Note:
If your computer’s IP address is shown as 169.254.x.x:
Recent versions of Windows and MacOS generate and assign an IP address if
the computer cannot reach a DHCP server. These auto-generated addresses are
in the range of 169.254.x.x. If your IP address is in this range, check the
connection from the computer to the router, and reboot your computer.