Netgear DG834G DG834Gv4 Reference Manual - Page 132

Power LED Is Not On, Power LED Is Red, LAN or DSL or Internet Port LEDs Are Not - red light power

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ADSL2+ Modem Wireless Router DG834G Reference Manual b. The Ethernet LAN port LEDs are lit for any local ports that are connected. If a LAN port's LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port's LED is green. If the port is 10 Mbps, the LED is amber. c. The DSL and Internet LEDs are lit. If any of these conditions does not occur, refer to the appropriate following section. Power LED Is Not On If the Power and other LEDs are off when your router is turned on: • Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet. • Check that you are using the 12V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED Is Red When the router is turned on, the modem router performs a power-on self-test. If the the Power LED turns red, there is a fault within the router. Try to clear the fault as follows: • Cycle the power to see if the router recovers. • Clear the router's configuration to factory defaults. This sets the router's IP address to 192.168.0.1. This procedure is explained in "Using the Reset Button" on page 7-9. If the error persists, you might have a hardware problem and should contact technical support. LAN or DSL or Internet Port LEDs Are Not On If these LEDs do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation. • Be sure that you are using the correct cable. When connecting the router's WAN ADSL port, use the cable that was supplied with the DG834G v4. 7-2 Troubleshooting v2.0, September 2007

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ADSL2+ Modem Wireless Router DG834G Reference Manual
7-2
Troubleshooting
v2.0, September 2007
b.
The Ethernet LAN port LEDs are lit for any local ports that are connected.
If a LAN port’s LED is lit, a link has been established to the connected device. If a LAN
port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is
10 Mbps, the LED is amber.
c.
The DSL and Internet LEDs are lit.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Is Not On
If the Power and other LEDs are off when your router is turned on:
•
Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
•
Check that you are using the 12V DC power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.
Power LED Is Red
When the router is turned on, the modem router performs a power-on self-test. If the the Power
LED turns red, there is a fault within the router. Try to clear the fault as follows:
•
Cycle the power to see if the router recovers.
•
Clear the router’s configuration to factory defaults. This sets the router’s IP address to
192.168.0.1. This procedure is explained in
“Using the Reset Button” on page 7-9
.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or DSL or Internet Port LEDs Are Not On
If these LEDs do not light when the Ethernet connection is made, check the following:
•
Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
•
Make sure that power is turned on to the connected hub or workstation.
•
Be sure that you are using the correct cable. When connecting the router’s WAN ADSL port,
use the cable that was supplied with the DG834G v4.