Netgear WBC502 User Manual - Page 143
Send a traceroute request
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Insight Instant AirBridge WBC502 User Manual Send a traceroute request You can configure the AirBridge to send a traceroute request to an IPv4 address or host name and view the results of the traceroute request. You can use this option to discover the paths that packets take to a remote destination. To send a traceroute request: 1. Open a web browser from a computer that is connected to the same network as the AirBridge or directly to the AirBridge through an Ethernet cable or WiFi connection. 2. Enter the IP address that is assigned to the AirBridge. The login page displays. If your browser does not display the login page but displays a security message and does not let you proceed, see Log in to the AirBridge after initial setup on page 34. 3. Enter the AirBridge user name and local device password. The user name is admin. The local device password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight app on an iOS or Android mobile device on page 15). The Device Status page displays the Device Information section and other sections. 4. Under Management, select Tools. By default, the Ping tab is selected and the Ping Test Parameters page displays. 5. Select the Traceroute tab. The Traceroute Test Parameters page displays. 6. In the Target IP / Domain Name field, enter the IP address or domain name for which you want to send a traceroute request. 7. Click the Start button. The AirBridge sends the traceroute request. By default, the traceroute request consists of a 38-byte packet and can detect a maximum of 30 hops. The results display on the page. Perform Diagnostics and 143 Troubleshooting User Manual