Netgear WBC502 User Manual - Page 146

Quick tips for troubleshooting

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Insight Instant AirBridge WBC502 User Manual 7. In the Time Period field, enter the duration in seconds of the entire speed test. The default is 20 seconds. 8. In the Check Interval field, enter the interval in seconds between the intermediate throughput results. The default is 5 seconds. The IPv4 Port field is fixed at port number 5201. The IPv6 Port field is fixed at port number 60001. 9. Click the Start button. The AirBridge performs the speed test. The results display on the page. Quick tips for troubleshooting * The AirBridge is unresponsive or does not function normally. If the AirBridge is unresponsive or does not function normally, restart both the power adapter and the AirBridge: 1. Unplug the power cable of the power adapter to which the AirBridge is connected. Both the power adapter and the AirBridge power off. 2. Wait 30 seconds. 3. Plug in the power cable of the power adapter. WARNING: Power the AirBridge only with an Ethernet cable that is connected from the LAN1 (PoE-24V) port on the AirBridge to the PoE port on the supplied power adapter. Do not use any other power source such as a PoE switch. The LAN1 (PoE-24V) port is not a standard PoE port. Using any other power source could damage the device. Both the power adapter and the AirBridge power on. 4. Wait two minutes. * You cannot connect over WiFi to the local browser UI. If you cannot connect over WiFi to the local browser UI of AirBridge, try the following: • Make sure that the AirBridge is broadcasting a WiFi signal and is not disabled or turned off. • Make sure that the 2.4 GHz management interface was not automatically turned off or disabled. For more information, see Disable the 2.4 GHz management SSID on Perform Diagnostics and 146 Troubleshooting User Manual

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7.
In the
Time Period
field, enter the duration in seconds of the entire speed test.
The default is 20 seconds.
8.
In the
Check Interval
field, enter the interval in seconds between the intermediate
throughput results.
The default is 5 seconds.
The
IPv4 Port
field is fixed at port number 5201. The
IPv6 Port
field is fixed at port
number 60001.
9.
Click the
Start
button.
The AirBridge performs the speed test. The results display on the page.
Quick tips for troubleshooting
* The AirBridge is unresponsive or does not function normally
.
If the AirBridge is unresponsive or does not function normally, restart both the power
adapter and the AirBridge:
1.
Unplug the power cable of the power adapter to which the AirBridge is connected.
Both the power adapter and the AirBridge power off.
2.
Wait 30 seconds.
3.
Plug in the power cable of the power adapter.
WARNING:
Power the AirBridge only with an Ethernet cable that is connected from
the LAN1 (PoE-24V) port on the AirBridge to the PoE port on the supplied power
adapter. Do not use any other power source such as a PoE switch. The LAN1
(PoE-24V) port is not a standard PoE port. Using any other power source could
damage the device.
Both the power adapter and the AirBridge power on.
4.
Wait two minutes.
* You cannot connect over WiFi to the local browser UI
.
If you cannot connect over WiFi to the local browser UI of AirBridge, try the following:
•
Make sure that the AirBridge is broadcasting a WiFi signal and is not disabled or
turned off.
•
Make sure that the 2.4 GHz management interface was not automatically turned off
or disabled. For more information, see Disable
the
2.4
GHz
management
SSID
on
User Manual
146
Perform Diagnostics and
Troubleshooting
Insight Instant AirBridge WBC502 User Manual