Panasonic AG-MDC20GJ / AG-MDR25PJ AG-MDR25 Camera Recorder Operating Instructi - Page 247

Remote camera controller, Web screen, When using Windows]

Page 247 highlights

∫ Remote camera controller Problem Cannot operate using the controller Slow response to the controller Check points ≥ Controller operations cannot be performed in the following cases. j When the unit is turned off (the operation indicator of the unit is turned off) j When the unit is in standby mode (the operation indicator is flashing slowly) j During Playback Mode ≥ Correctly select this unit to operate. ≥ Connect correctly with the controller. Refer to the Operating Instructions of the controller. ≥ It may be necessary to upgrade the version of the controller so that the controller will support the unit. ≥ This may occur when recording to the SD card and using IP streaming (JPEG) simultaneously with [PRIORITY MODE] set to [REC/PB(4K)]. Lower the frame rate and image quality of the IP streaming (JPEG). ∫ Web screen Problem No access is possible from the web browser Check points ≥ Connect the LAN cable with Category 5 or above to the IP control LAN terminal. ≥ Confirm illumination of the [LINK] LED on the IP control LAN terminal. If it is not lit, it means that something is wrong with the connection to the LAN or that the network at the connection destination is not working properly. Check the LAN cable for defective contacts, and check the wiring. ≥ Confirm if this unit is turned on. If the operation indicator of the unit is turned off, the unit is turned off. ≥ When not using the DHCP function, set a valid IP address for the unit. (l 167) ≥ Confirm if wrong IP address is accessed. Connection can be confirmed by the following methods. [When using Windows] Using the Windows command prompt, execute > ping [IP address which has been set in the camera] A reply returned from the unit signifies that there are no problems in operation. [When using Mac] Using the OS X terminal, execute > ping -c 10 [IP address which has been set in the camera] A reply returned from the unit signifies that there are no problems in operation. - 247 -

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- 247 -
Remote camera controller
Web screen
Problem
Check points
Cannot operate using the
controller
Controller operations cannot be performed in the following cases.
j
When the unit is turned off (the operation indicator of the unit is turned off)
j
When the unit is in standby mode (the operation indicator is flashing slowly)
j
During Playback Mode
Correctly select this unit to operate.
Connect correctly with the controller.
Refer to the Operating Instructions of the controller.
It may be necessary to upgrade the version of the controller so that the
controller will support the unit.
Slow response to the
controller
This may occur when recording to the SD card and using IP streaming
(JPEG) simultaneously with [PRIORITY MODE] set to [REC/PB(4K)].
Lower the frame rate and image quality of the IP streaming (JPEG).
Problem
Check points
No access is possible from the
web browser
Connect the LAN cable with Category 5 or above to the IP control LAN
terminal.
Confirm illumination of the [LINK] LED on the IP control LAN terminal.
If it is not lit, it means that something is wrong with the connection to the LAN
or that the network at the connection destination is not working properly.
Check the LAN cable for defective contacts, and check the wiring.
Confirm if this unit is turned on.
If the operation indicator of the unit is turned off, the unit is turned off.
When not using the DHCP function, set a valid IP address for the unit.
(
l
167
)
Confirm if wrong IP address is accessed.
Connection can be confirmed by the following methods.
[When using Windows]
Using the Windows command prompt, execute
> ping [IP address which has been set in the camera]
A reply returned from the unit signifies that there are no problems in
operation.
[When using Mac]
Using the OS X terminal, execute
> ping -c 10 [IP address which has been set in the camera]
A reply returned from the unit signifies that there are no problems in
operation.